BSOD playing League of Legends, error 0x000000f4

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  1. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #11

    If only the shortcut took me all the way to your system... Unfortunately, the file provide is not an actual .dmp file but a shortcut to one on your system and only works if executed on your system. Please follow the https://www.sevenforums.com/crashes-d...tructions.html to provide us with the full crash report.

    If you do not think the last crash was hard disk cable related, I would recommend checking your memory for errors.
    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

      If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.

      Once these steps have been followed, it is safe to remove and replace components within your computer.
      My Computer


  2. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #12

    I tried changing the cable and it still didn't make a difference. I have two more dmp files (I think) I would like you to check. This time it occurred while playing a different game. I will try those tests as well.
      My Computer


  3. Posts : 1,413
    Windows 7 Home Premium x64
       #13

    Kevin, you need to run memtest as Writhziden already stated. He can check dmps for you all day, but if you want it fixed, you need to do what he asked. Run memtest and post results please.
      My Computer


  4. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #14

    Okay I have tried to run memtest. I downloaded it to a USB, ran the program, formatted it, etc and it does not run. Instead, it boots regularly and starts Windows, goes to the log in screen, etc. I have set the boot priority in the BIOS to the USB stick. Any thoughts as to why it does not run?

    Trying a CD instead.
    Last edited by KevinJV; 17 Apr 2012 at 20:21.
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #15

    Some systems have a hard time reading the boot information from a Memtest86+ USB device. Good idea to try the CD. Let us know how it goes.


    You continue to have hard disk related crashes... Test to see if the hard disk itself is faulty.

    I also suggest going through the steps in HD Diagnostic

    If your hard disk manufacturer does not have a diagnostic utility or you are unable to use the diagnostic utility for any reason, run the short and long tests with SeaTools from Seagate. The link for SeaTools can be found in that link, as well.
      My Computer


  6. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #16

    I ran memtest86 from a CD last night and it worked. It ran 8 times and reported no errors. Seems like my memory is fine. Starting the HD Diagnostic now.
      My Computer


  7. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #17

    I just ran the HD Diagnostic test from Seagate (my hard drive manufacturer) and it came back clean with no issues. Could we test for driver interference next? Or maybe the settings of a program or device that could be causing it? Possibly even the BIOS version because one of the other BIOS updates from ASUS caused my computer to Blue screen.
    Last edited by KevinJV; 18 Apr 2012 at 19:36.
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #18

    You could try flashing to a different BIOS. If you do, I recommend you use the DOS based version outside Windows or through the BIOS itself if you have that feature. That way, Windows will not be a factor. You do not want Windows to crash during a BIOS flash because any interruption to the flash can render the system completely useless.

    To check if it is a service/application conflicting with your system: Troubleshoot Application Conflicts by Performing a Clean Startup
      My Computer


  9. Posts : 14
    Windows 7 Home Premium 64bit
    Thread Starter
       #19

    I tried the clean startup and still no success. I will try to flash a previous version of the BIOS that I used and I know is stable. I will let you know how it goes.
      My Computer


  10. Posts : 1,413
    Windows 7 Home Premium x64
       #20

    Kevin, what devices do you have plugged in to your pc?
      My Computer


 
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