Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: crashed while playing AA 3.2 on a brand new Dell V3350

15 Apr 2012   #1

Windows 7 Proffesional x64
crashed while playing AA 3.2 on a brand new Dell V3350


Just bought about a week ago a new Dell Vostro 3350, i7, 8gigs of ram.
everything went well for a couple of days, worked on a 3D design software (SolidWorks), played some light internet games, etc. Then, after running Americas Army V3.2 for about 10 min. the computer just shut down! after restarting it i got a message saying that there is a problem with the ATI driver.
i have tried to reinstall the catalist drivers but since then i cannot use the full resolution of the screen or open the catalist control center.

i have attached the BSOD report but got an error with the perfmon report.

Hope you can help...

My System SpecsSystem Spec
15 Apr 2012   #2

Win 8 Release candidate 8400

Related to CtClsFlt.sys Video Class Upper Filter Driver from Creative Technology Ltd. Yours is from 2010. I would re-install newest driver available.
My System SpecsSystem Spec

 crashed while playing AA 3.2 on a brand new Dell V3350

Thread Tools

Similar help and support threads
Thread Forum
BSOD on brand new Dell XPS 13
Windows 7 Professional 64 bit SP1 Intel Core i5-2467m @ 1.6ghz, 4gb ram Full retail version laptop is less than 2 weeks old original install date is 5/2/12 I have been having some trouble with my brand new Dell XPS 13. When I close the lid and the computer goes to sleep, when I come back,...
BSOD Help and Support
BSOD BCCode d1 - Brand new Dell XPS 17
Hello I recently purchased a Dell XPS 17 but am experiencing the dreaded BSOD far more than I would like. I have attached the DMP files and Performance Monitor Report as requested (or so I hope!). The laptop is only a couple of days old. Windows 7 Home Premium 64 Bit is the original...
BSOD Help and Support
BSOD from Brand new Dell XPS L501
Hi Starting this morning our brand new Dell XPS L501 Laptop running Windows 7 Home Premium 64 bit has been giving us the dreaded BSOD. The machine will not go into the normal mode from startup so we went into the safe mode where we got a number of reports that we hope will be helpful. I hope...
BSOD Help and Support
Crash on Brand new Dell Studio 15
Hi, I'd really apreciate if you could help me with my laptop. It is a brand new dell sudio 1558 running windows 7 ultimate 64 bits. It shows a blue screen error often. I bought it just one month ago and it is showning frequent BSODs.:cry: Problem signature: Problem Event Name: ...
BSOD Help and Support
help please : my dell w/ win 7 (64-bit) crashed
It happened right after McAfee AV asked me to restart the PC to make it's updates effective. However, not sure if that caused the crash or not. I restarted the PC twice and both the times it crashed. So I started it in Safe Mode and then restarted it back to Normal mode and it did not crash after...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:27.
Twitter Facebook Google+