Windows 7 Computer Freezes Randomly

writhziden said:

Best of luck! Let us know if you need any further help. Hopefully not, though.

Look forward to seeing whether it is solved in a week.

It happened AGAIN. IT ****ING FROZE.

That's not good. It probably would have been best to send it in to acer and let them narrow down the problem. I assume you broke the sticker that voids the warranty?

writhziden said:

That's not good. It probably would have been best to send it in to acer and let them narrow down the problem. I assume you broke the sticker that voids the warranty?

There was no sticker, and also its freezing ALOT less in the past 3 days ive had 1 freeze it would usually freeze around 6

May be worth contacting acer and seeing what they will do for you then.

writhziden said:

May be worth contacting acer and seeing what they will do for you then.

I would LOVE to do that, TRUST ME but the only problem is ACER is full off dumb ass people. I called the support and he told me to do all this stuff I done that previously like 2-3 times (re-install windows) and it didn't work I told him I have tried everything told him everything I have done he didn't even listen and just told me to reinstall it anyway that would fix it and hung up.

Ok look this might sound like a dumb question but can My graphics card take memory from my ram?

Onboard graphics takes memory from the RAM. Your graphics card has dedicated memory and shared memory with the system, but it should not affect how much RAM shows up as available to the system. I have 8 GB available on my system, and my Windows Experience Index (WEI) information shows the following

Code:

 Display adapter type NVIDIA GeForce GT 520M 
  Total available graphics memory 4095 MB 
        Dedicated graphics memory 512 MB 
        Dedicated system memory 0 MB 
        Shared system memory 3583 MB 
  Display adapter driver version 8.17.12.6893 
  Primary monitor resolution 1920x1080 
  DirectX version DirectX 10

However, it also shows:

Code:

Memory (RAM) 8.00 GB

What does your WEI show? You can access the same information I did through Start Menu -> Right click Computer -> Properties -> Click the link to Windows Experience Index -> Click the link to View and print detailed performance and system information

writhziden said:

Onboard graphics takes memory from the RAM. Your graphics card has dedicated memory and shared memory with the system, but it should not affect how much RAM shows up as available to the system. I have 8 GB available on my system, and my Windows Experience Index (WEI) information shows the following

Code:

 Display adapter type NVIDIA GeForce GT 520M 
  Total available graphics memory 4095 MB 
        Dedicated graphics memory 512 MB 
        Dedicated system memory 0 MB 
        Shared system memory 3583 MB 
  Display adapter driver version 8.17.12.6893 
  Primary monitor resolution 1920x1080 
  DirectX version DirectX 10

However, it also shows:

Code:

Memory (RAM) 8.00 GB

What does your WEI show? You can access the same information I did through Start Menu -> Right click Computer -> Properties -> Click the link to Windows Experience Index -> Click the link to View and print detailed performance and system information

Display adapter type AMD Radeon HD 6570
Total available graphics memory 3839 MB
Dedicated graphics memory 1024 MB
Dedicated system memory 0 MB
Shared system memory 2815 MB
Display adapter driver version 8.961.0.0
Primary monitor resolution 1920x1080
Secondary monitor resolution 1280x768
DirectX version DirectX 10

Total amount of system memory 6.00 GB RAM

Installed Physical Memory (RAM) 6.00 GB
Total Physical Memory 6.00 GB
Available Physical Memory 4.49 GB
Total Virtual Memory 12.0 GB
Available Virtual Memory 10.3 GB
Page File Space 6.00 GB

Everything looks good above. 6 GB is available and accessible. What makes you think you cannot access 1.5 GB of RAM?

acer typically creates two hard disks. The D: drive is meant for data such as movies, music, etc. for the user. The C: drive contains Windows. The drive setup is a little strange, but nothing to be overly concerned about.

Try contacting acer again. It could be last time you just got a bad apple within their support. You may get a more cooperative person the next time. Also, I've found talking to support that going out of my way to be cordial and respectful gets better results than when I am frustrated and rude to a support representative. Sometimes, it is best to sleep on it before contacting so your mind is clearer and your frustration has had a chance to ebb a bit.


For your virtual memory question:
RAM, virtual memory, pagefile, and memory management in Windows