Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Random BSOD problems, need help!

18 Apr 2012   #1

Windows 7 Home Premium 64 bit
Random BSOD problems, need help!

I have been having random 'BSOD' over the past couple of months, not very often but more so of late! After searching the web I downloaded and used 'CCleaner' to clear registry errors (I haven't used one for years) then I uninstalled and downloaded the latest CCC and drivers for my ATI graphics card but still the problem persists. Here is the latest 'recovery message'.

Additional information about the problem:
BCCode: 50
BCP2: 0000000000000001
BCP3: FFFFF880041080E0
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

The problem happens when playing games, surfing the net or just standing idle.
Have tried to attach the zip file I have created of the dump files etc but not having any luck attaching them?
My system is W7 Home Prem 64 bit SP1, 3Gb Ram, 2.13 Ghz dual core proc. Asus pro 2000 computer.


My System SpecsSystem Spec
18 Apr 2012   #2

Win 8 Release candidate 8400

Related to BHDrvx64.sys BASH Driver from Symantec Corporation. In other words your Symantec is causing them.

Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

My System SpecsSystem Spec
25 Apr 2012   #3

Windows 7 Home Premium 64 bit

Hello Zigzag3143,

Been quite busy with this thing trying to sort out the problem. I posted to the Norton forums where I am a member and had quite a bit of help there. A Symantec employee came on and said they will look into what you mentioned as a possible cause, and that one of the dump files pointed to one of my dieo drivers. One thing I did was download and update my Bios drivers which were well out of date and touch wood, I haven't had a BSOD since! Ran a Ram test and they were showing ok. Ran also CCleaner and got rid of loads, haven't used one of those for ages. I will come back if I have a further issue with this but for now I think it might be sorted. (Touch wood).

Thanks again.
My System SpecsSystem Spec


 Random BSOD problems, need help!

Thread Tools

Similar help and support threads
Thread Forum
Random BSOD problems in the past 2 days. Random errors at random times
Three days ago my water cooling failed (got up to 77C while gaming is when I noticed the problem as my CPU should not go over 62C). I decided to install an aftermarket heatsink instead of a new water cooling system ,and add a few more fans just to make sure my whole motherboard was getting plenty...
BSOD Help and Support
random BSoD's and other problems with desktop
i have had 4 BSoD's in 2 days, it just started out of nowhere. it makes me upset because i built this computer about a month ago and was hoping i would come across no problems. so my operating system is Windows 7 home premium 64 bit. the problems started right after i updated oovoo, since that was...
BSOD Help and Support
Random BSOD Problems, SF BSOD Utility Files Included
Howdy all, new user here looking to isolate a blue screen problem that makes me quite sad as it's becoming rather annoying. A friend a while back (2 years-ish) solved a bsod problem with you guy's help and I thought I would do the same. I read and followed the "Blue Screen of Death (BSOD)...
BSOD Help and Support
Random BSOD, various problems
Hi there, My computer started blue-screening randomly, so I decided to reinstall Windows 7. That hasn't seemed to fix the problem. I've attached the necessary dumps etc.. Problems before reinstall: Computer would randomly freeze, and then BSOD. (One error code was 0x000001A) Computer...
BSOD Help and Support
extract problems, random BSOD errors all those problems
hi guys i dunno why i have many problems with win7 since installation and so far btw i wrote many topics before about my installation and eventually i didn't found any solution so i took my pc to computer shop and they solve the problem after that i installed win7 without any problems...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:14.
Twitter Facebook Google+