BSOD mostly when playing games, DRIVER_IRQL_... and PAGE_FAULT_...

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  1. Posts : 10
    Windows 7 Ultimate x64
       #1

    BSOD mostly when playing games, DRIVER_IRQL_... and PAGE_FAULT_...


    Hi, I'm getting DRIVER_IRQL_NOT_LESS_OR_EQUAL and PAGE_FAULT_IN_NONPAGED_AREA BSOD's when playing games (around once or twice a month), and sometimes (almost never) when my PC is just running idle.

    I've been getting these BSOD's for more than 6 months now.
    At first I ran memtest for an entire night, and it gave allot of errors, so I replaced 3x1GB RAM for 2x4GB, but the problem wasn't solved...
    I think it could also be the CPU, but I don't know how to test that.

    Is Windows 7 . . .
    - x86 (32-bit) or x64? x64
    - the original installed OS on the system? no, it came with vista
    - an OEM or full retail version? full retail
    - OEM = came pre-installed on system
    - Full Retail = you purchased it from retailer
    - What is the age of system (hardware)? 4 years I think, I can't remember really
    - What is the age of OS installation (have you re-installed the OS?) I had windows 7 for a while on it before I got any BSOD's, I reïnstalled windows 7 but it didn't fix the BSOD's

    See my attachments for more info.

    I hope someone knows the problem for these BSOD's, it's kinda annoying to play games now, because you know you can get a BSOD at any second, lol...
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    These old drivers need updating before we can investigate the underlying issue


    Code:
    asusgsb.sys    9/27/2007 9:14:50 AM       
    ATKDispLowFilter.sys    5/13/2008 11:03:13 PM       
    VMNET.SYS    5/22/2008 6:33:54 AM       
    vmnetadapter.sys    5/22/2008 6:33:57 AM       
    vmnetbridge.sys    5/22/2008 6:34:05 AM        
    vstor2-ws60.sys    10/2/2008 9:04:32 PM       
    vmci.sys    10/28/2008 8:57:29 PM       
    hcmon.sys    10/28/2008 9:27:43 PM       
    vmnetuserif.sys    10/28/2008 9:40:59 PM        
    VMkbd.sys    10/28/2008 10:36:36 PM                  
    vmx86.sys    10/28/2008 11:04:03 PM       
    Rt64win7.sys    2/26/2009 5:04:13 AM        
    PxHlpa64.sys    6/23/2009 7:16:35 PM
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

    - - The most common drivers are listed on this page: Driver Reference Driver Reference Table

    - - Driver manufacturer links are on this page: Drivers and Downloads



    In addition I would run a system file check to verify the OS files.



    SFC /SCANNOW Command - System File Checker

    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7
      My Computer


  3. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #3

    I updated my drivers with a driver updating program, and then I restarted my PC.
    After that I tried to make another system report but I got a BSOD lol.

    Anyway, restarted my PC and tried it again, this time without a BSOD.
    Can you check it again?
      My Computer


  4. Posts : 78
    Win 7
       #4

    Are you currently runnng VMware on this PC?
    There are some old VMware drivers in the stack

    vmnetbridge.sys Thu May 22 06:34:05 2008
    vmnetadapter.sys Thu May 22 06:33:57 2008
    VMNET.SYS Thu May 22 06:33:54 2008
    VMkbd.sys Tue Oct 28 22:36:36 2008

    And a couple from the Asus Gamer utility(update from the Asus site)
    asusgsb.sys Thu Sep 27 09:14:50 2007

    That said it shows as PAGE_FAULT_IN_NONPAGED_AREA driver is not Identified.

    I would also consider Downloading Memtest+ burn it to a CD using a free program like Imgburn if you need one then boot from the CD to test the ram, let it run for at least 6 passes or until you see an error.

    Code:
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 50, {fffff8a024d0b170, 0, fffff88001250881, 2}
    
    
    Could not read faulting driver name
    Probably caused by : Ntfs.sys ( Ntfs!NtfsTeardownFromLcb+f1 )
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v;r;kv;lmtn;lmtsmn;.bugcheck;!sysinfo cpuinfo;!sysinfo machineid; !sysinfo cpuspeed; !sysinfo smbios .logclose;q
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    PAGE_FAULT_IN_NONPAGED_AREA (50)
    Invalid system memory was referenced.  This cannot be protected by try-except,
    it must be protected by a Probe.  Typically the address is just plain bad or it
    is pointing at freed memory.
    Arguments:
    Arg1: fffff8a024d0b170, memory referenced.
    Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
    Arg3: fffff88001250881, If non-zero, the instruction address which referenced the bad memory
    	address.
    Arg4: 0000000000000002, (reserved)
    
    Debugging Details:
    ------------------
    
    
    Could not read faulting driver name
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800032fe100
     fffff8a024d0b170 
    
    FAULTING_IP: 
    Ntfs!NtfsTeardownFromLcb+f1
    fffff880`01250881 498b4d30        mov     rcx,qword ptr [r13+30h]
    
    MM_INTERNAL_CODE:  2
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0x50
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  0
      My Computer


  5. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Yea I run VMWare on my PC, and about a week or 2 after I installed VMWare I started getting these BSOD's, but I didn't thought that could be the problem.

    I tried memtest a couple months ago, and a couple times it didn't give errors, and a couple times it did, but that's only at 20 or 30 passes (when I had it running all night long).

    At the moment it's 02:40 here, so running memtest will be the first thing I'll do in the morning. I'll reply again once I have the results.
      My Computer


  6. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #6

    So I ran memtest v4.0a (still had it on a CD), and this are the results:

    Pass 0, Test 9 [random number sequence] with memtest 32bit

    Repeatingly getting 2 errors:
    at 838mb with CPU 1
    at 1962mb with CPU 3
    over 90000 errors... and it's still increasing
    Last edited by zwarmapapa; 20 Apr 2012 at 07:22. Reason: found version number of memtest, it was v4.0a, not v4.0.1
      My Computer


  7. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #7

    The second try it gave errors at Pass 0 Test 9, at 22 MB with CPU 2, again over 90000 errors, still increasing.
    Why do I get memtest errors at test 9?

    Edit: 3th try also gave errors at Test 9, this time at 37MB with CPU 1, I'll try it with the latest version of memtest.
    Last edited by zwarmapapa; 20 Apr 2012 at 10:16.
      My Computer


  8. Posts : 10
    Windows 7 Ultimate x64
    Thread Starter
       #8

    When I started my PC, I went AFK to eat something. After I came back, I had a new kind of BSOD... a BAD_POOL_HEADER?

    PS: I'm haven't memtested with latest version yet, will do asap (I've just burned the disk).
      My Computer


  9. Posts : 28,845
    Win 8 Release candidate 8400
       #9

    zwarmapapa said:
    When I started my PC, I went AFK to eat something. After I came back, I had a new kind of BSOD... a BAD_POOL_HEADER?

    PS: I'm haven't memtested with latest version yet, will do asap (I've just burned the disk).
    Related to SAlpham64.sys HID Driver from SteelSeries Corporation. I would remove it at least to test.


    Old drivers
    Code:
    asusgsb.sys    9/27/2007 9:14:50 AM       
    ATKDispLowFilter.sys    5/13/2008 11:03:13 PM                        
    VMNET.SYS    5/22/2008 6:33:54 AM                          
    vmnetadapter.sys    5/22/2008 6:33:57 AM                            
    vmnetbridge.sys    5/22/2008 6:34:05 AM                               
    vstor2-ws60.sys    10/2/2008 9:04:32 PM                             
    vmci.sys    10/28/2008 8:57:29 PM          
    hcmon.sys    10/28/2008 9:27:43 PM         
    vmnetuserif.sys    10/28/2008 9:40:59 PM                              
    VMkbd.sys    10/28/2008 10:36:36 PM          
    vmx86.sys    10/28/2008 11:04:03 PM                             
    spldr.sys    5/11/2009 12:56:27 PM             
    PxHlpa64.sys    6/23/2009 7:16:35 PM
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

    - - The most common drivers are listed on this page: Driver Reference Driver Reference Table

    - - Driver manufacturer links are on this page: Drivers and Downloads
      My Computer


  10. Posts : 78
    Win 7
       #10

    If you have any errors in memtest, there is a memory issue, start testing then 1 stick at a time(removing all but a single stick in slot 1)
      My Computer


 
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