BSOD During Aion Ascension 3.0

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  1. Posts : 268
    Windows 7 Pro SP1 x64
       #1

    ntoskrnl.exe BSOD During Aion Ascension 3.0


    well as the title says i bsod during login and logout sometimes and i just had my first bsod in game and sometimes i can play for hours with no problems i dont know whats causing this issue below i have my minidump and
    Windows_NT6_BSOD_jcgriff2 Attached


    Windows 7 Professional 64 bit
    Full Retail OS
    Hardware 3-4 Years old
    OS Re installed March 1st 2012
    whole pc info here - http://speccy.piriform.com/results/L...oIjrJHY2vV03ud
    Last edited by Ascendents; 19 Apr 2012 at 05:59.
      My Computer


  2. Posts : 5,705
    Win7 x64 + x86
       #2

    EVGA Precision (along with Riva Tuner and MSI Afterburner) frequently cause BSOD's on Win7 systems. Please uninstall it immediately. Interestingly you have a more recent version of the program that we usually see (most often it's drivers are dated from 2007 - yours date from 2011)

    Memory dumps recorded in the WER section of MSINFO32 point to a problem with disk hardware. Please run the free hardware diagnostics from here (starting with the Hard Drive diagnostics): Initial Hardware Diagnostics

    The one uploaded memory dump is suggestive of a hard drive problem - but it's possibly due to the EVGA precision driver. So, removing that program (if it's the problem) should stop the BSOD's. If it isn't the problem (and the hard drive is) then the BSOD's should continue.

    Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html

    The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs
    3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
    Code:
    
    amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
    ehdrv.sys    Tue Jun 28 03:34:38 2011 (4E09840E)
    epfwwfp.sys  Tue Jun 28 03:30:08 2011 (4E098300)
    EpfwLWF.sys  Mon Jul 11 12:19:38 2011 (4E1B229A)
    eamonm.sys   Tue Aug 02 05:33:29 2011 (4E37C469)
    epfw.sys     Tue Jun 28 03:30:10 2011 (4E098302)
    RTKVHD64.sys Fri Aug 12 01:28:04 2011 (4E44B9E4)
    idmwfp.sys   Tue Feb 07 10:13:20 2012 (4F313F90)
    RTCore64.sys Tue Sep 06 08:24:50 2011 (4E661112)
    Rt64win7.sys Tue Aug 23 09:55:41 2011 (4E53B15D)
    nvlddmkm.sys Wed Feb 29 13:04:52 2012 (4F4E68C4)
    
    http://www.carrona.org/drivers/driver.php?id=amdxata.sys
    http://www.carrona.org/drivers/driver.php?id=ehdrv.sys
    http://www.carrona.org/drivers/driver.php?id=epfwwfp.sys
    http://www.carrona.org/drivers/driver.php?id=EpfwLWF.sys
    http://www.carrona.org/drivers/driver.php?id=eamonm.sys
    http://www.carrona.org/drivers/driver.php?id=epfw.sys
    http://www.carrona.org/drivers/driver.php?id=RTKVHD64.sys
    http://www.carrona.org/drivers/driver.php?id=idmwfp.sys
    http://www.carrona.org/drivers/driver.php?id=RTCore64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt64win7.sys
    http://www.carrona.org/drivers/driver.php?id=nvlddmkm.sys

    BSOD BUGCHECK SUMMARY
    Code:
    
    Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\041912-17908-01.dmp]
    Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
    Debug session time: Thu Apr 19 01:17:51.016 2012 (UTC - 4:00)
    System Uptime: 0 days 7:53:57.062
    BugCheck F4, {3, fffffa80076a1b30, fffffa80076a1e10, fffff80002d8c660}
    Probably caused by : csrss.exe
    PROCESS_NAME:  csrss.exe
    BUGCHECK_STR:  0xF4_C0000005
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    Bugcheck code 000000F4
    Arguments 00000000`00000003 fffffa80`076a1b30 fffffa80`076a1e10 fffff800`02d8c660
    BiosVersion = 080015 
    BiosReleaseDate = 11/30/2009
    CPUID:        "Intel(R) Core(TM) i7 CPU         920  @ 2.67GHz"
    MaxSpeed:     2670
    CurrentSpeed: 2666
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
      
      
      My Computer


  3. Posts : 268
    Windows 7 Pro SP1 x64
    Thread Starter
       #3

    i will remove evga precision x and tommorow i will try playing my game and see how it goes i'll report back after i do
      My Computer


  4. Posts : 268
    Windows 7 Pro SP1 x64
    Thread Starter
       #4

    well i went ahead and play 20 mins today without evga precision x installed no bsod but it was only 20 mins if you can please monitor this thread over a week or so and if i don't get a crash after 1 week i will assume its gone and done with
      My Computer


  5. Posts : 5,705
    Win7 x64 + x86
       #5

    No problem, when you post to this topic I'm notified by email.
      My Computer


  6. Posts : 268
    Windows 7 Pro SP1 x64
    Thread Starter
       #6

    as an update since i removed evga precision x i've had no bsod and i ran a chkdsk earlier today 2 make sure it wasn't the hard drive it found 0 errors so as far as i can say bsod is solved for my game i will update here in 2 - 3 days thanks for the help :)
      My Computer


  7. Posts : 5,705
    Win7 x64 + x86
       #7

    If chkdsk found errors, it's also advisable to run this free procedure to test the physical portion of your hard drive (chkdsk only checks the file system on the drive): HD Diagnostic
      My Computer


  8. Posts : 268
    Windows 7 Pro SP1 x64
    Thread Starter
       #8

    Another Update - Have had no crashes or Blue screen errors since uninstalling Evga Precision x will post back in a couple days to make sure everything works great still so far thanks for the help usasma!
      My Computer


  9. Posts : 268
    Windows 7 Pro SP1 x64
    Thread Starter
       #9

    Well i bsod after 1 week so heres the minidump and a updated specs of my pc
    Updated PC Specs Here - http://speccy.piriform.com/results/0...buGriYGVPlfxvQ
      My Computer


  10. Posts : 268
    Windows 7 Pro SP1 x64
    Thread Starter
       #10

    i have a Seagate HDD and i downloaded Seatools for Windows 7 64 bit should i do the Fix All > Fast Or Long Option? Please Help
      My Computer


 
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