BSOD playing League of Legends , 4ca29309

shakal · 13 Apr 2012

OS - Windows 7 Ultimate x64 -
Version : 6.1.7601 sp1

VideoCard : Asus Eah 4670
Cpu: Intel Core2Duo E6850
MotherBoard : Asus P5K
Graphic Driver : ati8782_Win7Vista64

I played League of Legends ,and suddenly I got
Bsod / Atikmpag.sys / 4ca29309

C:\Windows\Minidump\041412-20716-01.dmp
C:\Users\-----\AppData\Local\Temp\WER-33618-0.sysdata.xml

Code:

Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.256.1
  Locale ID: 1033
Additional information about the problem:
  BCCode: 116
  BCP1: FFFFFA8008ABF4E0
  BCP2: FFFFF8800414DF94
  BCP3: 0000000000000000
  BCP4: 0000000000000002
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 256_1
Files that help describe the problem:
  C:\Windows\Minidump\041412-27284-01.dmp
  C:\Users\----\AppData\Local\Temp\WER-37362-0.sysdata.xml

Please help me to fix this problem.

Thanks!

zigzag3143 · 13 Apr 2012

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

shakal · 13 Apr 2012

zigzag3143 said:

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps

STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Thanks for this,

but I cant start gpu-z , I can use only safe mode

.

zigzag3143 · 13 Apr 2012

Does it BSOD quickly when you boot normally? Or does it seem to take time?

Probably heat related. If it is a laptop gently blow it out with compressed air.

If it is under warranty DONT.

shakal · 14 Apr 2012

zigzag3143 said:

Does it BSOD quickly when you boot normally? Or does it seem to take time?

Probably heat related. If it is a laptop gently blow it out with compressed air.

If it is under warranty DONT.

When I unistall Ati Drivers for graphic card , I can Start Windows normal.
but when I install driver for graphic card I cant start windwos in normal mode (bsod-after loading)

This is Desktop Pc not laptop.

Check this pictures, All fans work good but on graphic card is 95 c.

What to do now ?

Thanks

shakal · 14 Apr 2012

Can someone help ?

Is the problem with my Graphic card or maybe something other ?

writhziden · 21 Apr 2012

For idle, that graphics card temperature is way too high!!! Have you tried blowing the dust out of the system?

To remove dust, follow the subsequent general procedure. If you have a desktop bought from Dell, HP, Sony, Lenovo, etc. make sure removing the desktop casing will not void your warranty first. Call the company if you are still under warranty and ask if it is okay to remove the casing and blow dust out. The procedure described is fine for laptops; just make sure no stickers are on panels saying if you remove the panel it will void the warranty.
1. Shut down and turn off your computer.
2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
4. Remove the casing for a desktop, or remove any screwed on panels and disc drives for laptops.
5. Blow out the dust inside by using a can of compressed air or a low pressure compressor. You will want to put the computer on a desk or table so you can maintain the can in an upright position if using a can of air. Blow into all crevices on the motherboard, heat sinks, cards, modules, etc. for a desktop. Blow into vents, opened panels, disc drive areas, USB ports, and the keyboard if it is a laptop. You may also want to blow inside the disc drive by replacing the drive to the laptop, starting the computer, opening the drive, and then turning off the computer and removing all power as described above including the 30 second power button step. For a desktop, you may also want to blow inside the disc drive by starting the computer, opening the drive, and then turning off the computer and removing all power as described above including the 30 second power button step.
6. Replace casing for the desktop. Replace panels and disc drive (if you have not already done so) for the laptop.
7. Plug power supplies in. AC adapter for the desktop. Battery and then AC Adapter for the laptop.
8. Start the computer and see if performance is better.