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PC Randomly Freezing while inactive or upon waking up
Greetings! I am new to the forum and have been having some issues with my desktop pc. Recently I was hit with a smarthdd infection, which has been successfully removed. However, (whether related to it or not ?) after having this infection the pc has been randomly "not responding". It may go for 24+ hours and not freeze up at all and I think it's fixed, but then it does it again. It usually happens more over a longer period of inactivity, but not always.
If I leave the pc alone, the screen saver comes on and does it's thing. But sometimes when I come back, move the mouse, click on an icon and I get that little blue circle spinning (windows "not responding"). Then mouse and keyboard commands are non responsive - the mouse does move around the screen with no problem. I have to hold the power button down to shut off, upon restart the pc runs absolutely fine, from what I can see.
When it freezes, sometimes the taskbar (usually hidden) will pop up, other times no. I have a desktop gadget clock installed and have seen when it has frozen, which is prior to when I have attempted to wake up the pc, not AT the time of wake up. I haven't had any issues of it freezing while using the pc (working offline, browsing, music, video etc). The machine is working very well, other than for this random exception.
I have played with power settings - thinking that it may have to do with the machine sleeping and not waking up, but even if I have it set to "never sleep", it still freezes.
This seems to be a common issue but very difficult for a "non expert" to diagnose/navigate on my own. Any help would be greatly appreciated.
Thanks!