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Windows 7: Bad_pool_header

21 Apr 2012   #1

Windows 8 Pro Media Centre Edition 64Bit, Windows 8 Home Premium 64bit

Hey guys i have had this problem with my advent laptop and an amd athlon motherboard i have read research that it may be a fault with a motherboard but i have come to he conclusion that it isn't,

the reason for this is my internet at HOME is with AOL. at my Granddads house its SKY and i don't get the problem once.

also when i go to my girlfriends house and log in to there internet i get the same bad pool header blue screen with virgin media

is it something to do with the internet provider ? any opinions ? this is the error that occurs

My System SpecsSystem Spec
21 Apr 2012   #2

Win 8 Release candidate 8400

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec


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