Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD watching video online

22 Apr 2012   #1

Windows 7 Professional x64
BSOD watching video online

I got a BSOD while watching a video.

BCCode: 101
BCP1: 0000000000000031
BCP2: 0000000000000000
BCP3: FFFFF88003164180
BCP4: 0000000000000002

Windows 7 64 bit
original OS on system
an OEM version
bought this laptop from dell in august 2010

I have experienced problems watching videos or playing music recently were sometimes it lags for a few seconds and the sound becomes very digitized and choppy. Also my computer crashed once this month watching another video, but I didn't get the BSOD. The same thing happened this time, only if froze and then I got the BSOD.

I don't know if this is related, but I've been experiencing problems during start up with windows. Periodically the computer freezes while loading windows on the 'Please Wait' screen, just before the login screen is displayed. Usually it happens multiple times consecutively, when I restart my computer from the first freeze it freezes again multiple times. I then have to spend the afternoon trying to turn my computer on, until I can get to the login screen without the computer freezing. This problem started in September, but is a periodic occurrence. I mentioned this because I thought it might be related, if it isn't should I post a new thread about it?

I've got a hardware problem too, but that's probably unrelated. The laptop speakers randomly stopped working a few months ago, I'm planning on sending it in to get fixed soon. Just thought I'd mention it in case it's relevant somehow.

Any help would be appreciated! I attached the dump files as indicated in the posting instructions.

Thank you,

*EDIT: also a couple weeks ago I started getting a semi-green screen when I full screen videos on youtube.

My System SpecsSystem Spec
22 Apr 2012   #2

Windows 7 Home Premium 64 Bit

It sounds like you may have a bad motherboard. Sending it in to get it fixed is probably the best course of action. For further help regarding the crashes: STOP 0x101: CLOCK_WATCHDOG_TIMEOUT troubleshtg
My System SpecsSystem Spec
22 Apr 2012   #3

Windows 7 Professional x64

Thanks, that's what I'll do then
My System SpecsSystem Spec


 BSOD watching video online

Thread Tools

Similar help and support threads
Thread Forum
Bsod while watching video online
Watching a preview on BBC site and it blue screened i think its becoming a hobby of this computers anyway blue screen thingie has been done i also uninstalled and reinstalled mcaffee hope its not that or malware bytes
BSOD Help and Support
BSOD while watching Online Video Streams
Hello, i always get 2-4 BSOD while I watch Videos on Youtube or other Online Streams. I already tried to reinstall all drivers and Windows Updates, but it doesn´t helped. The Error is always something with ntfs.sys I hope you can help me guys.
BSOD Help and Support
BSOD when watching video online
BSOD every time when watching video on Chrome Like youtube,twitch
BSOD Help and Support
BSOD freezing/crashing when watching a video online
I have been noticing that my computer is freezing and crashing when I am watching a video online whether that is on Netflix or other video hosting websites. However at other times when I am browsing or when I am playing games the computer doesn't crash or anything or freeze so I would greatly...
BSOD Help and Support
BSOD when watching video online
I have had 2 BSOD today while watching a tv show online. I have no clue what could be the problem seeing as i haven't installed any new hardware or installed any software lately. When checking in the mindump folder i can find two reports but they dont have the right creation time. The first one...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 17:21.
Twitter Facebook Google+