Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: bsod f4 help please

26 Apr 2012   #1

Windows 7 Ultimate x64
bsod f4 help please

windows 7 64x
asus p5gc-vm mobo
core 2 duo e2180 2ghz not overclocked
3gb ram
radeon hd4550 graphics

got up this morning none of my usb keyboard / mouse or game controller would work and chk dsk started when turned pc on after it finished windows rebooted and got a blue screen it tried to repair but to no avail.
i am unable to start normally have to start in safe mode
tried to follow the bsod posting instructions but system health report will not work
An error occured while attempting to generate the report. The system cannot find the path specified.

when using blue screen view i have 3 dump files they say
1: caused by driver ntoskrnl.exe
2: caused by driver ntoskrnl.exe
3: caused by driver atikmdag.sys

attached is Windows_NT6_BSOD_jcgriff2 zip

any help is appreciated thanks in advance

My System SpecsSystem Spec
26 Apr 2012   #2

Win 8 Release candidate 8400

The first thing that jumps out is asacpi.sys Yours is from 2005.


The pre 2009 version of this driver is a known BSOD cause.
Please visit this link: Asus tek computer inc. -support- drivers and download p7p55d le

ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. - Motherboards- ASUS P5K-VM

Scroll down to the utilities category, then scroll down to the "atk0110 driver for windowsxp/vista/windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.

Go to c:\windows\system32\drivers to check and make sure that the asacpi.sys file is date stamped from 2009 or 2010 (not before).
My System SpecsSystem Spec

 bsod f4 help please

Thread Tools

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:50.
Twitter Facebook Google+