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Windows 7 becomes unresponsive
Hi,
I'm having problems in my computer which I'm failing to identify.
The symptoms:
Computer turns unresponsive. It seems like a windows explorer crash or maybe a hardware problem, but I don't know how to be sure of which.
I checked the forum for explorer crashes and found a thread with some steps:
1 - Use shexview to disable extentions until the problematic one is disabled. At first I thought the problem was derived by Flash Player but it doesn't appear on the list.
2 - sfc /scannow
I used it and I have the following errors:
POQ 123 ends.
2012-04-14 21:18:30, Info CSI 000002f4 [SR] Verify complete
2012-04-14 21:18:30, Info CSI 000002f5 [SR] Repairing 1 components
2012-04-14 21:18:30, Info CSI 000002f6 [SR] Beginning Verify and Repair transaction
2012-04-14 21:18:30, Info CSI 000002f7 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.17514_none_ecc547376ae3a1a3\termsrv.dll do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:QYOQGQFNyArWS4rDiX4yE+DwPlLJ9doGTc1o3w47yls=} Expected: {l:32 b:b6DQfOGKOmnYLuSdh18UHjlAbpLDTqx2rE6wUubry80=}
2012-04-14 21:18:30, Info CSI 000002f8 [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-04-14 21:18:30, Info CSI 000002f9 Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.17514_none_ecc547376ae3a1a3\termsrv.dll do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:QYOQGQFNyArWS4rDiX4yE+DwPlLJ9doGTc1o3w47yls=} Expected: {l:32 b:b6DQfOGKOmnYLuSdh18UHjlAbpLDTqx2rE6wUubry80=}
2012-04-14 21:18:30, Info CSI 000002fa [SR] Cannot repair member file [l:22{11}]"termsrv.dll" of Microsoft-Windows-TerminalServices-RemoteConnectionManager, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2012-04-14 21:18:30, Info CSI 000002fb [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
2012-04-14 21:18:30, Info CSI 000002fc Hashes for file member \??\C:\Windows\System32\termsrv.dll do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:QYOQGQFNyArWS4rDiX4yE+DwPlLJ9doGTc1o3w47yls=} Expected: {l:32 b:b6DQfOGKOmnYLuSdh18UHjlAbpLDTqx2rE6wUubry80=}
2012-04-14 21:18:30, Info CSI 000002fd Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-t..teconnectionmanager_31bf3856ad364e35_6.1.7601.17514_none_ecc547376ae3a1a3\termsrv.dll do not match actual file [l:22{11}]"termsrv.dll" :
Found: {l:32 b:QYOQGQFNyArWS4rDiX4yE+DwPlLJ9doGTc1o3w47yls=} Expected: {l:32 b:b6DQfOGKOmnYLuSdh18UHjlAbpLDTqx2rE6wUubry80=}
2012-04-14 21:18:30, Info CSI 000002fe [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"termsrv.dll"; source file in store is also corrupted
2012-04-14 21:18:30, Info CSI 000002ff Repair results created:
POQ 124 starts:
POQ 124 ends.
Can anyone point me the way to solve this or any ideas to troubleshoot the problem better, I would be highly grateful.
Thank you