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Windows 7: BSOD USB-DRIVER on new win7 x64 install

26 Apr 2012   #1

win 7 Home Premium x64
BSOD USB-DRIVER on new win7 x64 install

Have reinstalled Win7 x 64 on my computer after a hard disk crash.
Install from Genuine WIN7 Home Premium CD

Now it is very unstable. It will run for about 10 mins then crash
Gigabyte GA-P35-DQ6 Motherboard, Intel Q9550 CPU running at standard clock speed.
4 hard drives 350G seagate, No RAID, GTX560Ti video, 8 gig RAM. No extra boards are installed now, to try to sort things out.
Have downloaded and installed all the gigabyte drivers, the evga/nvidia drivers.
Have downloaded and installed all updates.

I do not think it is SP1

Any help would be greatly appreciated. This one has got me stumped.

My System SpecsSystem Spec
27 Apr 2012   #2

Win 7 Ultimate 64-bit. SP1.

> Please run the System Update Readiness Tool (SURT) and then update to SP-1

32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)

These crashes were caused by memory corruption/exception (Cx05) probably a driver.
Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

Driver Verifier

Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to Windows.
If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like.
From my limited experimentation it makes the BSOD's come faster.
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

If you are using win 8 add these

- Concurrency Stress Test
- DDI compliance checking

Reboot the system and wait for it to crash to the Blue Screen.
Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.

Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

Thanks to JGriff2 & Usasma.
Using Driver Verifier to identify issues with Windows drivers for advanced users

Driver Verifier

Using Driver Verifier (Windows Drivers)
My System SpecsSystem Spec
27 Apr 2012   #3

Win 8 Release candidate 8400

In addition to JMH's suggestions here is a link for some generic USB help.

Tips for solving problems with USB devices

USB Driver - General Fix for Problems
My System SpecsSystem Spec

28 Apr 2012   #4

win 7 Home Premium x64

i have tried all of above suggestions and still have no joy. I have upgraded to service packi1 for win 7 x 64

Still get the BSOD.

Got any suggestions?
My System SpecsSystem Spec
28 Apr 2012   #5

Win 7 Ultimate 64-bit. SP1.

Submit any further DMP's for analysis.
My System SpecsSystem Spec
28 Apr 2012   #6

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by trothe View Post
i have tried all of above suggestions and still have no joy. I have upgraded to service packi1 for win 7 x 64

Still get the BSOD.

Got any suggestions?

Besides uploading any further DMPS these two merit attention.

Related to WinRing0x64.sys WinRing0 from (yours 2008)

I note you have AVG.
AVG can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide

Microsoft Security Essentials - Free Antivirus for Windows

My System SpecsSystem Spec

 BSOD USB-DRIVER on new win7 x64 install

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