BSOD, mostly when leaguing in Starcraft II.

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  1. Posts : 7
    Windows 7 64-bit SP1
       #1

    BSOD, mostly when leaguing in Starcraft II.


    It seems to happen most often when I league in SC2. However, it has frozen during Deus Ex:HR and while doing something mundane like watching a youtube video or browsing the internet. I've already run a memtest, and it passed. I've reinstalled several drivers. It's really starting to annoy me. Any help would be much appreciated.
    Last edited by jimmyrustler; 27 Apr 2012 at 23:55.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    No DMP files included in upload please try this method.

    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP


    We could also use some system information, which you can get easily by running msinfo32.
    To do that go to start>run>type msinfo32>enter

    When it is finished running go to file>save>name it and upload to us here.


    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 7
    Windows 7 64-bit SP1
    Thread Starter
       #3

    Uploaded the proper dump files.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    jimmyrustler said:
    Uploaded the proper dump files.
    3 different apparent causes.


    Lets start by running a system file check and a malwarebytes scan.


    SFC /SCANNOW Command - System File Checker


    How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7



    Please download the free version of Malwarebytes.

    Update it immediately.
    Do a full system scan
    Let us know the results at the end.

    Malwarebytes : Download free malware, virus and spyware tools to get your computer back in shape!
      My Computer


  5. Posts : 7
    Windows 7 64-bit SP1
    Thread Starter
       #5

    Okay, so I ran sfc/scannow 3 times with no problems found. I know you recommended malwarebytes, but I already run MSE every night and it's virus definitions are up to date.
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    jimmyrustler said:
    Okay, so I ran sfc/scannow 3 times with no problems found. I know you recommended malwarebytes, but I already run MSE every night and it's virus definitions are up to date.

    Good news on the SFC, Malwarebytes scans for different things.
      My Computer


  7. Posts : 7
    Windows 7 64-bit SP1
    Thread Starter
       #7

    Malwarebytes Anti-Malware (Trial) 1.61.0.1400
    Malwarebytes : Free anti-malware, anti-virus and spyware removal download

    Database version: v2012.04.28.05

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 9.0.8112.16421
    Adam :: PC-1 [administrator]

    Protection: Enabled

    4/28/2012 12:40:49 PM
    mbam-log-2012-04-28 (12-40-49).txt

    Scan type: Full scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 430737
    Time elapsed: 34 minute(s), 12 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)

    Just completed a full malwarebytes scan. Nothing detected.
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    Good news, now upload any further DMP files please.
      My Computer


  9. Posts : 7
    Windows 7 64-bit SP1
    Thread Starter
       #9

    zigzag3143 said:
    Good news, now upload any further DMP files please.
    All of the most recent dumps are in the first post.
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    jimmyrustler said:
    zigzag3143 said:
    Good news, now upload any further DMP files please.
    All of the most recent dumps are in the first post.
    So the most recent crash is from 4/27?????
      My Computer


 
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