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Windows 7: Multiple BSOD using internet or playing Total War

20 May 2012   #21

Windows 7 64 Bit

Hm, I honestly donīt believe it is a hardware issue because I have tried running the system repair a few times already today and today it has typically shut down unexpectedly immediately after the system tries to reboot (that is, the necessary reboots for the repair process).

Also, it is a laptop and will not be covered by warranty if I open it up, so I would rather not have to do that. I am considering using the MSI system recovery option that I have in order to restore everything back to factory settings, however I am not sure if that will also delete the Windows 7 operating system? If it doesnīt delete the Operating System I might give it a try... thoughts?

My System SpecsSystem Spec
20 May 2012   #22

Windows 7 Home Premium 64 Bit

When you say MSI System Recovery option, do you mean the option in the BIOS to load setup defaults? Or do you mean the factory recovery option on the POST screen? Power-on self-test - Wikipedia, the free encyclopedia

If you are talking about the factory recovery option on the first screen when the computer turns on, it will restore your system to the state it was in when you first bought it. Your user data and programs will no longer exist, so make sure to back them up before choosing this option.
My System SpecsSystem Spec
20 May 2012   #23

Windows 7 64 Bit

Ok, time for some backtracking... Somehow on the 10'ish attempt I was able to run the system repair and I thought that everything was going to be ok! I ran the sfc /verifyonly command on the command prompt and it told me that my computer did not have any integral damage (where as before, it most definitely did). However, my computer is still shutting off unexpectedly and I'm not really sure why.

My current belief is that it might be an overheating problem? I mean, it is a gaming notebook but I feel like that the fan might not be working as well as it used to and things are getting too crispy. I'm considering sending it in for repairs once I am back home in North America (in two months)... because to send a package from where I am to MSI headquarters would be very expensive.

So unless there are any more suggestions on what I should be checking, I would just like to thank everyone for their help and advice over the past few weeks, it has all been very much appreciated!
My System SpecsSystem Spec

20 May 2012   #24

Windows 7 Home Premium 64 Bit

Overheating can be the result of dust buildup.

To remove dust, follow the subsequent general procedure. If you have a desktop bought from Dell, HP, Sony, Lenovo, etc. make sure removing the desktop casing will not void your warranty first. Call the company if you are still under warranty and ask if it is okay to remove the casing and blow dust out. The procedure described is fine for laptops; just make sure no stickers are on panels saying if you remove the panel it will void the warranty.
  1. Shut down and turn off your computer.
  2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
  3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
  4. Remove the casing for a desktop, or remove any screwed on panels and disc drives for laptops.
  5. Blow out the dust inside by using a can of compressed air or a low pressure compressor. You will want to put the computer on a desk or table so you can maintain the can in an upright position if using a can of air. Blow into all crevices on the motherboard, heat sinks, cards, modules, etc. for a desktop. Blow into vents, opened panels, disc drive areas, USB ports, and the keyboard if it is a laptop. You may also want to blow inside the disc drive by replacing the drive to the laptop, starting the computer, opening the drive, and then turning off the computer and removing all power as described above including the 30 second power button step. For a desktop, you may also want to blow inside the disc drive by starting the computer, opening the drive, and then turning off the computer and removing all power as described above including the 30 second power button step.
  6. Replace casing for the desktop. Replace panels and disc drive (if you have not already done so) for the laptop.
  7. Plug power supplies in. AC adapter for the desktop. Battery and then AC Adapter for the laptop.
  8. Start the computer and see if performance is better.

If you are uncomfortable opening up panels, just use a can of compressed air and blow out any vents, usb ports, VGA ports, etc., and your keyboard. That is typically sufficient to clean out a laptop/notebook computer.
My System SpecsSystem Spec

 Multiple BSOD using internet or playing Total War

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