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Windows 7: Random BSOD on desktop

29 Apr 2012   #1

Windows 7 Pro SP1 x64
Random BSOD on desktop

hello all i have my own thread for my bsod which i think is solved but this thread is for my friend and not mine and i'm just helping him out he gave me his minidump so hope you guys can help out

My System SpecsSystem Spec
29 Apr 2012   #2

Win 7 Ultimate 64-bit. SP1.

Eset was involved in your friends crash.
Please remove it to test via the link below.

Replace with MSE.

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
29 Apr 2012   #3

Win 8 Release candidate 8400

In addition to JMH's suggestion please update these drivers.

bcm4sbxp.sys    11/21/2006 8:25:43 AM        
VSTCNXT3.SYS    10/15/2008 8:29:13 PM       
VSTBS23.SYS    10/15/2008 8:30:15 PM        
VSTDPV3.SYS    10/15/2008 8:32:04 PM
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
Driver Reference Table
My System SpecsSystem Spec

29 Apr 2012   #4

Windows 7 Pro SP1 x64

i checked i think i found 1 driver the other ones are way 2 old and only offered to xp i can't find the right ones he has Win 7 32 bit if it helps
My System SpecsSystem Spec
29 Apr 2012   #5

Windows 7 Home Premium 64 Bit

Please provide more information about your friend's system. Is it custom built or pre-manufactured by a vendor?

If custom built, provide the motherboard model. Your friend can use System Info - See Your System Specs to get that information.

If the system is vendor built, there should be a sticker or writing indicating what model it is and who manufactured it.
My System SpecsSystem Spec
29 Apr 2012   #6

Windows 7 Pro SP1 x64

its a dell dimension e521 and here is the info from speccy
My System SpecsSystem Spec
29 Apr 2012   #7

Windows 7 Home Premium 64 Bit

Ah, that's an older model. You may have to use the steps in Driver Install - Device Manager to find any updates.
My System SpecsSystem Spec

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