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Windows 7: BSOD when sleep or hibernating - Win7

30 Apr 2012   #1

windows 7 Professional 64 bit
BSOD when sleep or hibernating - Win7

I am getting a BSOD every time the compter goes to sleep or hibernates. Just started happening last month or two. I've tried all the steps I know. There is one issue I haven't figured out how to fix...

The device, LogMeIn Kernel Information Provider, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ROOT\LEGACY_LMIINFO\0000.

System Info below. Thanks in advance for any help given!


Windows 7 Pro x64
- full retail version on home buillt pc which is about 3 yrs old now.
- last reinstall was almost 2 yrs ago. Also jumped up to the Q9550 shortly after.

My System SpecsSystem Spec
30 Apr 2012   #2

windows 7 Professional 64 bit

Disregard. See post above.
My System SpecsSystem Spec
01 May 2012   #3

Windows 7 Home Premium 64 Bit

For the LogMeIn issue, did you try uninstalling LogMeIn and then re-installing it? What about the Hardware devices are not working or are not detected in Windows fix it?

Your crashes indicate your graphics card drivers at fault. Re-install or install the latest drivers for your display card. Your current drivers may be corrupt and/or outdated. Use the following method to re-install the drivers.
  1. Download the drivers you want for your display card(s)
  2. Click Start Menu
  3. Click Control Panel
  4. Click Uninstall a program
  5. For NVIDIA:
    • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
    • Restart your computer
    • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
    • If any remain of the above, uninstall one at a time
    • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
  6. Restart your computer after uninstalling drivers for all display cards
  7. Install the driver you selected for the display cards once Windows starts
My System SpecsSystem Spec


 BSOD when sleep or hibernating - Win7

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