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Windows 7: BSOD from youtube videos occasionally, Error 0x00000116

30 Apr 2012   #1

Windows 7 64-bit
BSOD from youtube videos occasionally, Error 0x00000116

Hello fellow users, this post may be long winded, and I appreciate any and all help.

Just two days ago I was browsing the internet. I began watching a video on

youtube, and decided to play a flash game in a new tab. Now, due to me being

easily distracted, I paused the video and was paying attention to my other tab the

most. After about 30 minutes, I closed the tab I was playing in, and unpaused the

video. When I did this, my screen went black, and flickered back on (I've had this

happen on a previous pc before, no damage was received.). When my display came

back, I tried playing the video again. When I did this, my screen went black, came

back on, and went black again. I then got a BSOD with the explanation of "attempt

to reset the display driver and recover from timeout failed", with the file atikmpag.sys being the culprit. Now, I have windows

configured to auto reboot after the memory dump is done; but it didn't auto reboot.

After the dump was complete, I held the power button down, and turned the pc off.

When I turned it back on, it said that windows failed to start, and required startup

repair. Well, I did this, and it did a system restore. It booted up after that. Now,

there were still a few glitches, but I'll list them in a little bit. I did the EXACT same

thing the next night (Pausing a youtube video,running flash app in different tab, un

pausing earlier video resulting in a blue screen.), but there was no system repair

required this time. I knew this had to do with my graphics drivers, so I updated

them. I haven't had another BSOD yet, but there is just two glitches that worry



1. Firefox would crash when I tried to open it. (I fixed this by doing some stuff in firefox's "safe mode")
2. Most games won't even run now. They'll either crash, have their own custom error window pop up, or just never do anything.

I have managed to attach PART of the files that were told to be attached on the blue screen reporting tutorial thread. This is because I'd have an error when trying to get one of the files. I also have a picture of the blue screen, and will provide it on request.

Short version: Computer crashed due to atikmpg.sys, most games won't load now.

So I guess I'm asking this: What happened? Is there still something wrong? Should installing the new display drivers help? Why won't most of my games work now?

My System SpecsSystem Spec
30 Apr 2012   #2

Microsoft Community Contributor Award Recipient

Windows 7 x64

Not in front of my machine that has the windows debugger on it right now.
the 116 error is a video_tdr error, it usually results after the system discovers the graphics card to be unresponsive and sends a command to it to reset. If that doesn't occur, it finally gives up and you get that blue screen.

A large portion of the time it can be fixed by simply doing a full removal of the current driver and reinstalling the latest.
I suggest using this for the removal (select display drivers ONLY) - Driver Sweeper

and for your driver here:

It also wouldn't hurt to make sure your flash player is up to date since that seems to be a major trigger.
Adobe - Install Adobe Flash Player
My System SpecsSystem Spec
30 Apr 2012   #3

Windows 7 64-bit

Yeah, I removed my old drivers in favor of new ones, same for flash. I guess my only problem now is that most of my games don't boot up now. I don't know what the problems are on those. I know that this question is probably better suited for a sited dedicated to the game, but seeing as it's just about all of them, and it happened right after a windows crash, I'd ask here.
My System SpecsSystem Spec

30 Apr 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 x64

SFC /SCANNOW Command - System File Checker
sometimes hard system faults can damage system files.
My System SpecsSystem Spec
30 Apr 2012   #5

Windows 7 64-bit

Ok, I'll run that, thanks!

EDIT: It didn't find anything, luckily.
My System SpecsSystem Spec
08 May 2012   #6

Windows 7 Home Premium 64 Bit

Are you still having difficulty running games?
My System SpecsSystem Spec

 BSOD from youtube videos occasionally, Error 0x00000116

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