BSOD - BC Code 116 (VideoCard driver issue ?)


  1. Posts : 2
    win 7 Enterprise 32 bit
       #1

    BSOD - BC Code 116 (VideoCard driver issue ?)


    I'm: getting blue screen with error code: BC Code 116

    Blue Screen started after windows updated my videocard (nVidia GeForce 7300 GT) driver and trying to play any movie. I checked the manufacturers site for update, which I found. I updated with the new driver but still gettin Blue Screen and restart of the computer.

    I have a clean windows install (Win 7 x86).
    I tried all the advices I could found.
    - Deleting the driver and reinstalling it - didn't help
    - Run memory and disk check - didn't help
    - Cleaned the house and funs, cpu and gpu runs on normal temperature

    It really getting me crazy - Please help. I attached the dump files and the Health Report. Bellow the error messeges I got and the nVidia system information (from nVidia Control Panel)

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.4
    Locale ID: 1038

    Additional information about the problem:
    BCCode: 116
    BCP1: 853FE510
    BCP2: 92560ACE
    BCP3: 00000000
    BCP4: 00000002
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\050112-23937-01.dmp
    C:\Users\En\AppData\Local\Temp\WER-185734-0.sysdata.xml



    NVIDIA System Information report created on: 05/01/2012 11:10:36
    System name: EN-PC

    [Display]
    Operating System: Windows 7 Enterprise, 32-bit (Service Pack 1)
    DirectX version: 11.0
    GPU processor: GeForce 7600 GS
    Driver version: 296.10
    DirectX support: 9.0c
    Core clock: 500 MHz
    Memory clock: 700 MHz (1400 MHz data rate)
    Memory interface: 128-bit
    Total available graphics memory: 368 MB
    Dedicated video memory: 128 MB GDDR3
    System video memory: 0 MB
    Shared system memory: 240 MB
    Video BIOS version: 5.73.22.15.01
    IRQ: 16
    Bus: AGP 0X

    [Components]

    easyDaemonAPIU.DLL 1.7.11.0 NVIDIA Update Components
    WLMerger.exe 1.7.11.0 NVIDIA Update Components
    daemonu.exe 1.7.11.0 NVIDIA Update Components
    ComUpdatus.exe 1.7.11.0 NVIDIA Update Components
    NvUpdtr.dll 1.7.11.0 NVIDIA Update Components
    NvUpdt.dll 1.7.11.0 NVIDIA Update Components
    nvui.dll 7.17.12.9610 NVIDIA User Experience Driver Component
    nvxdsync.exe 8.17.12.9610 NVIDIA User Experience Driver Component
    nvxdplcy.dll 8.17.12.9610 NVIDIA User Experience Driver Component
    nvxdbat.dll 8.17.12.9610 NVIDIA User Experience Driver Component
    nvxdapix.dll 8.17.12.9610 NVIDIA User Experience Driver Component
    NVCPL.DLL 8.17.12.9610 NVIDIA User Experience Driver Component
    nvCplUIR.dll 4.3.790.0 NVIDIA Control Panel
    nvCplUI.exe 4.3.790.0 NVIDIA Control Panel
    nvWSSR.dll 6.14.12.9610 NVIDIA Workstation Server
    nvWSS.dll 6.14.12.9610 NVIDIA Workstation Server
    nvViTvSR.dll 6.14.12.9610 NVIDIA Video Server
    nvViTvS.dll 6.14.12.9610 NVIDIA Video Server
    nvDispSR.dll 6.14.12.9610 NVIDIA Display Server
    NVMCTRAY.DLL 8.17.12.9610 NVIDIA Media Center Library
    nvDispS.dll 6.14.12.9610 NVIDIA Display Server
    NVCUDA.DLL 8.17.12.9610 NVIDIA CUDA 4.1.1 driver
    nvGameSR.dll 6.14.12.9610 NVIDIA 3D Settings Server
    nvGameS.dll 6.14.12.9610 NVIDIA 3D Settings Server
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    "It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

    Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

    As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

    If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

    If playing with video driver versions hasn't helped, make sure the box is not overheating.

    Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

    Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

    If so, it might be as simple as dust buildup and subsequently inadequate cooling.

    I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
    STOP 0x116: VIDEO_TDR_ERROR troubleshooting
      My Computer


  3. Posts : 2
    win 7 Enterprise 32 bit
    Thread Starter
       #3

    "If playing with video driver versions hasn't helped, make sure the box is not overheating.
    Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU."

    AS I wrote in my original post:
    I have a clean windows install (Win 7 x86).
    I tried all the advices I could found.
    - Deleting the driver and reinstalling it - didn't help
    - Run memory and disk check - didn't help
    - Cleaned the house and funs, cpu and gpu runs on normal temperature

    I use SIW to monitor the tepms. Both CPU and GPU runs at a normal temp: (between 42-55 C or 107-130 F)

    Please advise what else I can do!
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    hird61 said:
    "If playing with video driver versions hasn't helped, make sure the box is not overheating.
    Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU."

    AS I wrote in my original post:
    I have a clean windows install (Win 7 x86).
    I tried all the advices I could found.
    - Deleting the driver and reinstalling it - didn't help
    - Run memory and disk check - didn't help
    - Cleaned the house and funs, cpu and gpu runs on normal temperature

    I use SIW to monitor the tepms. Both CPU and GPU runs at a normal temp: (between 42-55 C or 107-130 F)

    Please advise what else I can do!


    Did you run all the tests suggested in the link? DO you do everything suggested there?
      My Computer


 

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