Frequent, random BSOD

majimeotoko · 21 May 2012

Update:

Not overclocking anything (will confirm later this week when we get back)
Ran chkdsk /R at boot on all drives, no errors as confirmed in Event Viewer
System File Checker scan also fine (see CBS log, some errors but unimportant)
Update - 2nd and 3rd SFC scans had same errors about the IME components
Attachment 212968

I'll run a couple more SFC scans after reboots and update this post.
Let me know if there's anything else specific I should be doing.

writhziden · 22 May 2012

Code:

ASACPI	fffff880`051af000	fffff880`051b7000	Sun Mar 27 20:30:36 2005 (42476c4c)	00003c77		ASACPI.sys

Older versions of ASACPI.SYS are a known BSOD problem on Windows 7. Update the driver by:

Going to the Asus motherboard support site

When you reach the website:
Select OS: Windows 7 64bit
Scroll down the page and click Utilities
Hold Ctrl and press f (ctrl+f) to enter the browser's find feature
Search for "ATK0110 driver for WindowsXP/Vista/Win7 32&64-bit" (without quotes)
Download and install the driver.
After installation is complete, verify that it installed correctly.
- Click Start Menu
- Click My Computer
- Go to C:\WIndows\System32\drivers\
- Verify that the ASACPI.SYS file is dated 2009 or newer (2010,etc.)

Thanks to JMH and zigzag3143 for the above information.

majimeotoko · 22 May 2012

Awesome. I just updated that driver, I'll post again in a few days if there are no crashes.

UPDATE: As of June 21, we've had about a month of BSOD-free operation. I will run a couple more tests and try to talk to my sister in the next few days to confirm the results before marking the thread as solved. Thanks very much to everyone who has helped so far!