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Windows 7: Regular BSOD (multiple error codes)

03 May 2012   #1

Windows 7 Home Premium 64bit
Regular BSOD (multiple error codes)


NOTE: Sorry if my English fails, I'm dutch and only 13.
NOTE: I'm going on holiday for some days and probably read this again on sunday.

For about 4 months I receive BSOD and it's getting worse and worse. Last week i've got 3 of them a day.

Error codes:
0x0000003b (2 times)
0x0000001a (8 times)
0x00000050 (4 times)
0x0000004e (2 times)
0x0000000a (3 times)
0x00000024 (2 times)

The dump files are in this post as an attachment.

System specs:
-Windows 7 Home Premium 64 bit
-It's the original installed OS.
-It's the OEM.
-The age of the system is now around 1 year and 11 months.
-The age of the OS is also around 1 year and 11 months.

I've got an external harddisc with an age around 5 months.

Thanks for your help.

My System SpecsSystem Spec
03 May 2012   #2

Windows 7 Home Premium 64bit

I forgot to say that i play a lot of Minecraft.
Minecraft uses Java and when running the maximum frames per second is not more than 50.
My System SpecsSystem Spec
04 May 2012   #3

Windows 7 Home Premium 64 Bit

Problematic Software:
Start Menu\Programs\AVG PC Tuneup 2011	Public:Start Menu\Programs\AVG PC Tuneup 2011	Public
Many of us on the forums actually do not recommend automated optimization tools for Windows 7. Windows 7 does a much better job of handling its own optimization than its predecessors did. We especially do not recommend registry cleaning as an "optimization" step because automated registry cleaning causes more harm to the registry than it actually repairs.

In the future, if you need help optimizing Windows 7, please post a thread in Performance & Maintenance - Windows 7 Forums or follow the tutorial enclosed in that forum to Optimize Windows 7.

Your hard disk controller drivers are all out of date. Considering that some of your blue screen crashes are hard disk related, I suspect the out of date controller drivers may be the underlying cause. What is the model of your HP so we can help you find the drivers for it? I know it is a Compaq Presario CQ71, but there are six of these, so a little help would be great.
Quote   Quote: Originally Posted by HP Support & Drivers
6 matches found. Please select one below

Compaq Presario CQ71-420EM Notebook PC
Compaq Presario CQ71-420SB Notebook PC
Compaq Presario CQ71-440EB Notebook PC
Compaq Presario CQ71-466SB Notebook PC


Compaq Presario CQ71-101XX Notebook PC


Compaq Presario CQ71-350EK Notebook PC
My System SpecsSystem Spec

07 May 2012   #4

Windows 7 Home Premium 64bit

I looked for it at the bottom of my laptop and al i could find is:

Presario CQ71
Serial: SNF0147KD6
Product: WC131EA#ABH
Warranty: 1 year
Model: CQ71 - 410ED

I removed AVG PC Tune Up and I'm going to read the optimization forum.
My System SpecsSystem Spec
07 May 2012   #5

Windows 7 Home Premium 64 Bit

HP does not seem to give general support for you model. You may have to contact them for the controller drivers.

A second option is to determine what controller drivers you have installed: Log in as an administrative user -> Start Menu -> Control Panel -> Hardware and Sound -> Device Manager -> Expand IDE ATA/ATAPI controllers -> Upload a screenshot to your next post
My System SpecsSystem Spec
10 May 2012   #6

Windows 7 Home Premium 64bit

I made a screenshot and because me and my computer are dutch i tried to translate it in an other file.
My System SpecsSystem Spec
10 May 2012   #7

Windows 7 Home Premium 64 Bit

Okay, you should be able to get a driver update for the Intel controller drivers from Intel® Driver Update Utility

You should continue to the Intel drivers links even if it says your drivers are valid. Just because they are valid does not mean they are up to date.
My System SpecsSystem Spec
03 Dec 2012   #8

Windows 7 Home Premium 64bit

Solved by repair install.
My System SpecsSystem Spec

 Regular BSOD (multiple error codes)

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