BSOD Multi browsing, rendering, Gaming, Streaming.


  1. Posts : 30
    Windows 7 Professional 64 Bit
       #1

    BSOD Multi browsing, rendering, Gaming, Streaming.


    I guess the zipped file can answer more than I can..

    Windows 7 pro, 64bit
    I7 (Never overclocked) System

    I multitap with firefox browser.
    Not sure what else is relevant.

    Feel free to ask for more information.
      My Computer


  2. Posts : 30
    Windows 7 Professional 64 Bit
    Thread Starter
       #2

    Just a small poke.
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #3

    Crashes point to a problem with DirectX or your graphics card. Could be the drivers are corrupted or the DirectX installation is corrupted.
    • Try re-installing DirectX using the Download: DirectX Redist (June 2010) - Microsoft Download Center - Download Details and see how the system responds.

      Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.

      1. Download the drivers you want for your display card(s)
      2. Click Start Menu
      3. Click Control Panel
      4. Click Uninstall a program
      5. For NVIDIA:
        • Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
        • Restart your computer
        • Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
        • If any remain of the above, uninstall one at a time
        • If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
      6. For AMD:
        • Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
        • If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers:
          1. Click Start Menu
          2. Right Click My Computer/Computer
          3. Click Manage
          4. Click Device Manager from the list on the left
          5. Expand Display adapters
          6. Do the following for each adapter (in case you have multiple display cards)
            • Right click the adapter
            • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
            • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK


            Alternatively:
            1. Login as an adminstrative user
            2. Click Start Menu
            3. Click Control Panel
            4. Click Hardware and Sound
            5. Click Device Manager (the last link under Devices and Printers)
            6. Expand Display adapters
            7. Do the following for each adapter (in case you have multiple display cards)
              • Right click the adapter
              • Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
              • Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
        • Restart your computer after uninstalling drivers for all display cards
        • Install the driver you selected for the display cards once Windows starts
      My Computer


  4. Posts : 30
    Windows 7 Professional 64 Bit
    Thread Starter
       #4

    ^
    I will do as you suggest, writhziden.

    Edit: It is done. Should I try to provoke a blue screen or do my normal routines and await?
    Last edited by BBMorti; 08 May 2012 at 08:02.
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #5

    Do your normal routines and see if the system runs stable.
      My Computer


  6. Posts : 30
    Windows 7 Professional 64 Bit
    Thread Starter
       #6

    New crashes.. 3 today very shortly after each others while playing diablo 3 and skyping with 3 friends. It is a bit warm in my room.. dont know what else info I can mention.

    On Tue 22-05-2012 15:04:50 your computer crashed
    This was likely caused by the following module: atikmdag.sys
    Bugcheck code: 0x50 (0xFFFFF10013F82728, 0x1, 0xFFFFF880062919BA, 0x7)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    Dump file: C:\Windows\Minidump\052212-16801-01.dmp
    file path: C:\Windows\system32\drivers\atikmdag.sys
    product: ATI Radeon Family
    company: Advanced Micro Devices, Inc.
    description: ATI Radeon Kernel Mode Driver



    On Tue 22-05-2012 15:00:20 your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0x50 (0xFFFFFA9801E85F3B, 0x0, 0xFFFFF80002E835D5, 0x5)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    Dump file: C:\Windows\Minidump\052212-16848-01.dmp
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



    On Tue 22-05-2012 14:41:39 your computer crashed
    This was likely caused by the following module: dxgmms1.sys
    Bugcheck code: 0x50 (0xFFFFF0A00D6D28B0, 0x0, 0xFFFFF8800557CD78, 0x7)
    Error: PAGE_FAULT_IN_NONPAGED_AREA
    Dump file: C:\Windows\Minidump\052212-15818-01.dmp
    file path: C:\Windows\system32\drivers\dxgmms1.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics MMS
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.



    On Mon 21-05-2012 16:38:31 your computer crashed
    This was likely caused by the following module: dxgmms1.sys
    Bugcheck code: 0xD1 (0xFFFFFE17F86DC950, 0x8, 0x0, 0xFFFFF88004B9761C)
    Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Dump file: C:\Windows\Minidump\052112-15085-01.dmp
    file path: C:\Windows\system32\drivers\dxgmms1.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: DirectX Graphics MMS
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit is in another driver on your system which cannot be identified at this time.
      My Computer


  7. Posts : 30
    Windows 7 Professional 64 Bit
    Thread Starter
       #7

    I recorded the temperature of the four cores on my i7.. (Never overclocked)

    ---------Low High
    Core #0: 55c 78c
    Core #1 52c 76c
    Core #2 57c 78c
    Core #4 51c 71c

    This was tested while having it run in windows browsing and then entering Diablo3..
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #8

    All DirectX and graphics card related. Since DirectX is built into the OS, check for data corruption.
    • If you are overclocking any hardware, please stop.

    • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
      For any drives that do not give the message:
      Windows has checked the file system and found no problems
      run disk check again as above. In other words, if it says:
      Windows has made corrections to the file system
      after running the disk check, run the disk check again.

    • Run the short and long tests with SeaTools for HDDs.
    • If you have an SSD, make sure the following are up to date:
      • SSD firmware
      • BIOS Version
      • Chipset Drivers
      • Hard disk controller drivers/SATA drivers
      • If you have a Marvell IDE ATA/ATAPI device, uninstall it in device manager and see if the system performs better.


    • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.

    • Download and install Malwarebytes, update it, do not start the free trial, and then run a full scan. Also run a full scan with your antivirus software installed on your system. If you do not have antivirus software installed, see the Good and Free system security combination. for better security steps and scanning tools. Make sure to update the security software before running the full scan.

    • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
         Warning
      Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

      For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
      1. Shut down and turn off your computer.
      2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
      3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
      4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.

      Once these steps have been followed, it is safe to remove and replace components within your computer.
      My Computer


  9. Posts : 30
    Windows 7 Professional 64 Bit
    Thread Starter
       #9

    So the temperatures is not the issue? I am no expert but they seem quite high..
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #10

    They are a bit higher than would be considered safe for stability. Have you checked for dust? What about your heat sink; is it on tight (it should not wiggle at all if you gently nudge it with your finger back and forth)? Was the thermal paste applied properly? Thermal Paste and How To Use It
      My Computer


 

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