Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: BSOD after window updates

03 May 2012   #1

windows 7 home premium 64 bit
BSOD after window updates

I have been having a problem with bluescreens after window updates & haven't been able to find anyone knowledgeable to help me solve it. Can anyone help?

Descrip of System:
Dell Inspiron 1750
windows 7 Premium Home
64 bit
Pentium Dual Core Proc. 2.20 ghz
4 gb ram

Thanks to anyone who can assist me.

My System SpecsSystem Spec
03 May 2012   #2

Win 8 Release candidate 8400

No DMPS included in upload please try this method.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
03 May 2012   #3

windows 7 home premium 64 bit

Thanks for your help. I am new at this as you can tell.
My System SpecsSystem Spec

04 May 2012   #4

Win 8 Release candidate 8400

This was related to your ATW Protocol Driver and were developed by company America Online. Yours is from 2009 and needs to be updated or removed. You also have old drivers from as far back as 2005

Old drivers

wanatw64.sys    4/11/2005 6:07:10 PM       
RtsUStor.sys    5/8/2009 4:15:18 AM        
yk62x64.sys    5/20/2009 4:14:06 AM        
igdkmd64.sys    6/3/2009 2:16:49 PM       
iaStor.sys    6/4/2009 9:53:40 PM       
CtClsFlt.sys    6/15/2009 1:06:41 AM       
PxHlpa64.sys    6/23/2009 7:16:35 PM       
SynTP.sys    6/25/2009 9:47:41 PM       
stwrt64.sys    6/29/2009 1:52:05 PM       
BCM42RLY.sys    7/7/2009 8:34:55 PM        
bcmwl664.sys    7/7/2009 8:45:04 PM
How To Find Drivers:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
Driver Reference Table

I would also remove and replace Symantec with MSE.

Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

Microsoft Security Essentials - Free Antivirus for Windows

I would also update to SP-1

Please run the System Update Readiness Tool (SURT) and then update to SP-1

32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details

Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)
My System SpecsSystem Spec

 BSOD after window updates

Thread Tools

Similar help and support threads
Thread Forum
BSOD playing hearthstone and after the recent window updates
Recently, I was playing hearthstone and got the BSOD message. plus, after having window update, i got the blue screen as well. So I used the system restore program few days ago for that situation. Any solution or comments please? Thank you
BSOD Help and Support
Window Updates Big Problem
Reinstall Windows 7 Pro with Windows 7 Pro SP1. After got the basic Windows install and everything, told computer to check on updates. Sorry I asked with about 182 of them. So they started to download and I think about half way through power was lost, computer when into blue screen of death, and...
Windows Updates & Activation
Window updates?
Should i set check for updates automatically or never check for updates? I find that annoying actually.
Windows Updates & Activation
Window Updates
One day like most of us, we have to reformat the hard drive and all the updates from windows are gone as well. So once the hard drive is reformat, we have to ask Microsoft to give us all the updates again (200 of them). So my question is where are all these update store at when they do come in? ...
Windows Updates & Activation
Cannot receive any Window Updates
It may be malware (that's another problem) but regardless, I can NOT download any, that's any, Windows Updates... instead I read " error code 80072EE2:(:mad:
Windows Updates & Activation

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:31.
Twitter Facebook Google+