BSOD after a Clean Format, error 0x0000001E

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  1. Posts : 21
    Windows 7 Home Premium 64 bit
    Thread Starter
       #21

    C:\ is my OS drive. There is 157GB free out of 397GB. The Windows page file and the Adobe Scratch Disk are both located on C:\

    I am currently at a loss. I saw somewhere that Adobe Lightroom uses PxHlpa64.sys so I'm currently saving my whole catalogue and then will uninstall the program. Hopefully that will remove PxHlpa64.sys. Then I'll see if the driver is still there. If not, then I'll try launching After Effects and see if it crashes. If it does, then I'll do the verifier thing again and see if anything else crashes the system.

    Not sure what else I can do.
      My Computer


  2. Posts : 1,413
    Windows 7 Home Premium x64
       #22

    Did you ever do another run on Memtest86+? As I previously stated, it should not shut down by itself. Please try running it again, and watch it this time, don't walk away.
      My Computer


  3. Posts : 21
    Windows 7 Home Premium 64 bit
    Thread Starter
       #23

    I ran the memtest again and the same thing happened. After about two hours (and at least one pass) the computer shutdown.

    Ideas?
      My Computer


  4. Posts : 1,413
    Windows 7 Home Premium x64
       #24

    did you witness it? Were there any errors?
      My Computer


  5. Posts : 1,413
    Windows 7 Home Premium x64
       #25

    If you are crashing outside of the OS, then more than likely there are 1 of many things going on.

    We need to see your temps. Please download H.W.Monitor and let the computer run for a few minutes at idle and post a screen shot of H.W.Monitor. Also post a screen shot showing H.W.Monitor while running a few minutes of Prime95.
      My Computer


  6. Posts : 21
    Windows 7 Home Premium 64 bit
    Thread Starter
       #26

    Thanks again for your help. I didn't witness it, although I was checking on it every 20 min or so. When I rebooted to Windows, it didn't report a crash - but that could be because it was running from DOS.

    Here are the screenshots you requested. My laptop does often run very hot and noisy.
      My Computer


  7. Posts : 1,413
    Windows 7 Home Premium x64
       #27

    Temp zone 1 is reading over 100deg Cel. That's bad. A lot of your problems could be heat. Is the laptop under warranty? If so it needs to be cleaned out. If it is not under warranty you may choose to either habe your laptop professionally cleaned out or you can do some creative research on how to open up your laptop and properly clean it.
      My Computer


  8. Posts : 21
    Windows 7 Home Premium 64 bit
    Thread Starter
       #28

    Thank you for your advice. It's not under warrranty and maybe get an a memory upgrade at the same time. I'll let you know how it goes.
      My Computer


  9. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #29

    Effective, despite what others may claim.

    Get a can of compressed air.
    Remove Power.
    Remove battery.
    Remove ram.
    Remove hdd/sdd.
    Blow compressed air into each an every hole/opening you can find.
    Blow compressed air into/under all of the keys.
    reinstall and reconnect.

    This works, despite the illogic of blowing into an exhaust vent and "stirring up the dust'.

    How do I know? I do it on my and on friends.
      My Computer


  10. Posts : 1,413
    Windows 7 Home Premium x64
       #30

    Thanks Karl for the helpful advice!

    jaarons, you may do well following the advice karl has laid out for you.
      My Computer


 
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