blue screen of death..... PFN and memory_management ERRORS


  1. Posts : 3
    Windows 7 home premium 64 bit
       #1

    blue screen of death..... PFN and memory_management ERRORS


    os windows 7 x64
    retail version upgrade from xp to win 7
    AMD Phenon 2 x4 3.2mhz
    4gb of ram
    500gb hdd 2 x partions
    mother board 4 months old cpu 4 months old
    2gb ram 4 months old **2gb ram 3 years old ** thinks this maybe problem
    AMD redeaon 6700
    if you need any other info please ask

    find a health report attached and Windows_NT6_BSOD_jcgriff2 attached
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2


    These crashes were caused by memory corruption probably your Symantec. I would remove it to test FIRST. If you continue to crash run these.

    Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST


    http://us.norton.com/support/kb/web_...080710133834EN

    Microsoft Security Essentials - Free Antivirus for Windows



    Please run these two tests to verify your memory and find which driver is causing the problem.


    * If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!

    * If you have a Raid update its Driver.




    Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5-7 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.


    RAM - Test with Memtest86+






    Driver Verifier

    Using Driver Verifier is an iffy proposition.
    Most times it'll crash and it'll tell you what the driver is.
    But sometimes it'll crash and won't tell you the driver.
    Other times it'll crash before you can log in to Windows.
    If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

    I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
    Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    NOTE: You can use Low Resource Simulation if you'd like.
    From my limited experimentation it makes the BSOD's come faster.
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    If you are using win 8 add these

    - Concurrency Stress Test
    - DDI compliance checking

    Reboot the system and wait for it to crash to the Blue Screen.
    Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
    The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
    If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
    Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

    Thanks to JCGriff2 & Usasma.

    Sysnative Forums

    Driver Reference Table


    Using Driver Verifier to identify issues with Windows drivers for advanced users

    Driver Verifier

    Using Driver Verifier (Windows Drivers)
      My Computer


  3. Posts : 3
    Windows 7 home premium 64 bit
    Thread Starter
       #3

    hi and thank you for your reply ok so i ran memtest86

    1st test 1st ram stopped after 100000+ errors
    2nd test 1st ram in 2nd slot stopped 100000+ errors
    3rd test 2nd ram complete 1 error
    4th test 2nd ram in 2nd slot complete 1 error =

    failing address
    0007c033fec 1984.1mb
    good
    00000800
    bad
    00000000
    err-bits
    00000800
    count
    1
    cpu
    3

    this mean nothing to me other than mobo slots are ok but ram with over 100000+ errors within 5 mins of test starting is the problem
    what i dont understand is this is a new ram stick only by a few weeks but the other ram came as a package with mobo and the one that seem to be broke :) came from a different shop
    could it be a compatibilty issue ??? with mobo ??
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    lee gray win764 said:
    hi and thank you for your reply ok so i ran memtest86

    1st test 1st ram stopped after 100000+ errors
    2nd test 1st ram in 2nd slot stopped 100000+ errors
    3rd test 2nd ram complete 1 error
    4th test 2nd ram in 2nd slot complete 1 error =

    failing address
    0007c033fec 1984.1mb
    good
    00000800
    bad
    00000000
    err-bits
    00000800
    count
    1
    cpu
    3

    this mean nothing to me other than mobo slots are ok but ram with over 100000+ errors within 5 mins of test starting is the problem
    what i dont understand is this is a new ram stick only by a few weeks but the other ram came as a package with mobo and the one that seem to be broke :) came from a different shop
    could it be a compatibilty issue ??? with mobo ??
    RAM can fail anytime. If you r 1st ram was tested individually and threw errors in slot one and two it is the ram.

    Compatibility would only come into play if 1st ram was tested together with 2nd ram.

    Ram needs to be purchased in one package at one time or it may not be compatible.
      My Computer


  5. Posts : 3
    Windows 7 home premium 64 bit
    Thread Starter
       #5

    yes it had errors in both slots :) this is what you get when u buy cheap ram

    *starts to save for 2 x 4gb vegence ram
    thanks for your time
    is the other ram ok with just one error ?? i think it is as since the post pc has ran fine apart from only having 2gb ram lol
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    lee gray win764 said:
    yes it had errors in both slots :) this is what you get when u buy cheap ram

    *starts to save for 2 x 4gb vegence ram
    thanks for your time
    is the other ram ok with just one error ?? i think it is as since the post pc has ran fine apart from only having 2gb ram lol
    Any ram can do the same. Just make sure when you replace it ALL the ram you will use comes in one package.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 11:59.
Find Us