Windows stoping with a blank screen


  1. Posts : 153
    Windows 7 professional 32-bit
       #1

    Windows stoping with a blank screen


    Hi Everyone,
    Tank u all for ur help & support in solving my problems.I reinstalled my windows 7 PE 32-bit on 14.04.12.I update my win7 with Service pack1 yesterday and updates in Windows updates.Then today morning at around 02.15am i was listening to a song in Vlc player and opened a video in Youtube.Before the video starts loading in youtube a blank screen comes and a sound comes from my laptop.So i forced shutdown my lap by pressing the poweroff button continuously.I dont know why this happened.I reinstalled my OS recently as stated above.Pls help me how to overcome this error in future.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Please provide us with your Event Viewer administrative logs by following these steps:
    1. Click Start Menu
    2. Type eventvwr into Search programs and files (do not hit enter)
    3. Right click eventvwr.exe and click Run as administrator
    4. Expand Custom Views
    5. Click Administrative Events
    6. Right click Administrative Events
    7. Save all Events in Custom View As...
    8. Save them in a folder where you will remember which folder and save as Errors.evtx
    9. When asked, save the display information in English.
    10. Go to where you saved Errors.evtx
    11. Create a new folder by right clicking in a blank area within the folder Errors.evtx is saved in. You could also click New Folder at the top of the directory under the directory path box.
    12. Name the new folder Errors.
    13. Place Errors.evtx and the LocaleMetaData folder into the new Errors folder.
    14. Right click the Errors folder -> send to -> compressed (zipped) folder
    15. Upload the .zip file here.
      My Computer


  3. Posts : 153
    Windows 7 professional 32-bit
    Thread Starter
       #3

    K.. I wil try to upload asap.
      My Computer


  4. Posts : 153
    Windows 7 professional 32-bit
    Thread Starter
       #4

    I did as u told.I've uploaded it.
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #5

    How many CDRom/DVDRom/Blu-RAY/etc. do you have physically installed? Are you using virtual software. There seems to be a controller error on a number of these devices. Also, uninstall any Google software you have installed through Start Menu -> Control Panel -> Uninstall a program. If you need the Google software, install it again, but the current installation has some corruption or is a bad install.

    You have NOKIA sidebyside errors. First, uninstall all Visual C++ Redistributables software through Start Menu -> Control Panel -> Uninstall a program. Then uninstall your NOKIA software.

    Once you have finished uninstalling the software, install the following:
    Make sure to install only the x86 versions. Then install their updates through Windows Update. Then install the NOKIA software.


    Please increase your shadowcopy storage limit. Event Viewer is complaining of running out of space due to a user imposed limit. System Protection - Change Disk Space Usage
      My Computer


  6. Posts : 153
    Windows 7 professional 32-bit
    Thread Starter
       #6

    Tanx i wil try n let u know.
      My Computer


 

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