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Windows 7: BSOD during normal use

05 May 2012   #1

Windows 7 Ultimate 64bit
BSOD during normal use

Windows 7 x64 Retail
AMD Phenom X4
8gb ram
New Asus Mobo

Relatively new build...just changed motherboard and reformatted main drives.

Random BSOD during normal use. Computer is not usually under heavy load, but mostly occurs about an hour or 2 after gaming or during heavy load instances.
Weird thing is though that after the crash my computer wont boot my OS until I unplug and replug my main HDD. System BSOD then restarts instantly, and I cannot reproduce on command to tell you blue screen info. To add to problem it is hard to get a dump for this problem as the dump wont be created if I have to do the replugging of the sata cord. I was lucky (or rather unlucky) during the dump attached that I did not have to replug during that crash.

My System SpecsSystem Spec
05 May 2012   #2

Win 7 Ultimate 64-bit. SP1.

Your analysis suggests that your problem is related to stop-0x116

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps


STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
05 May 2012   #3

Windows 7 Ultimate 64bit

Alright I've went ahead and changed the driver (to a newer version) and I will also keep an eye on my temperature monitors. (Right now the CPU is sitting at 40C and the GPU is sitting around 37C).
But, I was wondering would that stop error cause my drive to not be able to access my windows 7 OS without unplugging and replugging the drive, which occurs after the BSODs?
My System SpecsSystem Spec

05 May 2012   #4

Win 7 Ultimate 64-bit. SP1.

More may be revealed should you get any more crashes.
My System SpecsSystem Spec

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