Frequent BSOD ataport.sys


  1. Posts : 1
    Windows 7 Home Premium 64bit
       #1

    Frequent BSOD ataport.sys


    Hello,

    I have had this HP G61 laptop since Jan 2010, and it came with Windows 7 64bit installed.

    I have had fairly frequent (several times a day) and apparently random BSODs for the last month or so. I have had four different error messages - most often IRQL_NOT_LESS_OR_EQUAL or DRIVER_CORRUPTED_EXPOOL, but in the last couple of days also DRIVER_IRQL_NOT_LESS_OR_EQUAL, which names ataport.sys as being possibly to blame. The BSODs often happen within a few minutes of turning the computer on, but also at random other times later, with no noticeable correlation to what I'm doing. Also, whenever I try to run an Avast scan, it will get about 10 seconds in and then BSOD. When I was at home without internet access for a couple of weeks in the middle of this period, I did not experience any BSODs, but I don't know whether that's related. I'm not aware of having installed anything new or changed anything before this started.

    I've attached the dump files and system health report.

    I'd be really grateful for any help you can provide :)
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    This laptop was obviously upgraded from a previous OS. The crashes were primarily related to your Avast but a hug additional problem is about half the OS drivers are old and need to be updated.

    Old drivers
    Code:
    iirsp.sys    12/13/2005 5:47:54 PM        fffff880`01731000    fffff880`01742000    0x00011000    0x439f418a                        
    nfrd960.sys    6/6/2006 5:11:48 PM        fffff880`0179f000    fffff880`017af000    0x00010000    0x4485ef94                        
    adpu320.sys    2/27/2007 8:04:15 PM        fffff880`0153b000    fffff880`0156a000    0x0002f000    0x45e4c6ff                        
    adpahci.sys    5/1/2007 1:30:09 PM        fffff880`014e5000    fffff880`0153b000    0x00056000    0x46377921                        
    arc.sys    5/24/2007 5:27:55 PM        fffff880`015da000    fffff880`015f3000    0x00019000    0x4656035b                        
    SiSRaid2.sys    9/24/2008 2:28:20 PM        fffff880`01af5000    fffff880`01b03000    0x0000e000    0x48da86c4                        
    sisraid4.sys    10/1/2008 5:56:04 PM        fffff880`01b03000    fffff880`01b1b000    0x00018000    0x48e3f1f4                        
    adp94xx.sys    12/5/2008 7:54:42 PM        fffff880`0146a000    fffff880`014e5000    0x0007b000    0x4939bf42                        
    lsi_fc.sys    12/9/2008 6:46:09 PM        fffff880`01742000    fffff880`01761000    0x0001f000    0x493ef531                        
    arcsas.sys    1/14/2009 3:27:37 PM        fffff880`01400000    fffff880`0141b000    0x0001b000    0x496e3ca9                        
    vsmraid.sys    1/30/2009 9:18:57 PM        fffff880`01b25000    fffff880`01b4f000    0x0002a000    0x4983a701                        
    elxstor.sys    2/3/2009 6:52:11 PM        fffff880`016aa000    fffff880`01731000    0x00087000    0x4988ca9b                        
    stexstor.sys    2/17/2009 7:03:36 PM        fffff880`01b1b000    fffff880`01b25000    0x0000a000    0x499b4248                        
    Rt64win7.sys    2/26/2009 5:04:13 AM        fffff880`04800000    fffff880`04832000    0x00032000    0x49a65b0d                        
    amdsbs.sys    3/20/2009 2:36:03 PM        fffff880`01588000    fffff880`015cf000    0x00047000    0x49c3e213                        
    lsi_scsi.sys    4/16/2009 6:13:50 PM        fffff880`01774000    fffff880`01793000    0x0001f000    0x49e7ad9e                        
    HpqKbFiltr.sys    4/29/2009 9:48:30 AM        fffff880`04850000    fffff880`0485c000    0x0000c000    0x49f85aae                        
    lsi_sas.sys    5/18/2009 8:20:23 PM        fffff880`013a8000    fffff880`013c5000    0x0001d000    0x4a11fb47                        
    lsi_sas2.sys    5/18/2009 8:31:48 PM        fffff880`01761000    fffff880`01774000    0x00013000    0x4a11fdf4                        
    megasas.sys    5/18/2009 9:09:46 PM        fffff880`01793000    fffff880`0179f000    0x0000c000    0x4a1206da                        
    ql40xx.sys    5/18/2009 9:18:11 PM        fffff880`01a96000    fffff880`01af5000    0x0005f000    0x4a1208d3                        
    MegaSR.sys    5/18/2009 9:25:54 PM        fffff880`01600000    fffff880`016a4000    0x000a4000    0x4a120aa2                        
    IntcHdmi.sys    5/26/2009 7:13:09 AM        fffff880`04e65000    fffff880`04e8c000    0x00027000    0x4a1bcec5                        
    RtsUStor.sys    6/23/2009 11:00:17 PM        fffff880`04bc3000    fffff880`04bfd000    0x0003a000    0x4a4196c1
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    Driver Reference Table

    Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


    http://files.avast.com/files/eng/aswclear5.exe

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


 

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