New
#1
BSOD when playing HD videos, BCCode:116
Seemingly, when I play an HD video (like seriously high quality, 1080i) my laptop, that is totally brand new bought Christmas of 2011, has a tendency to go to the BSOD. However, it doesnt happen all the time -- but half the time it does
I read the posting instructions thread but windows 7 does a great job giving you all the info you need about the issue:
I've "checked for solutions" multiple but to no availProblem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80094E8010
BCP2: FFFFF8800440780C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\050612-33165-01.dmp
C:\Users\Kevin\AppData\Local\Temp\WER-130760-0.sysdata.xml
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C:\Windows\system32\en-US\erofflps.txt
If you want some info about my laptop which is totally brand new so I highly doubt it has something to do with non-updated drivers (could be wrong):
Its an HP Pavilion g6 Notebook PC with Windows 7 Home Premium 64 bit. Please be patient with me as well, I'm fairly very young and not totally in knowledge of computer terminology. Hopefully you guys can help me and keep it simplistic
I'd also add, it may have something to do with my Display driver. I used to get that error message (as my monitor would go blank and come back, but at times will just come back and then crash again when its trying to re-load the HD playback) but did not get that error message this time because the latter happened
My display driver is: AMD Radeon(TM) HD 6520G (and Windows determined the driver is up to date both online/comp)