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Windows 7: Windows 7 - BSOD 7e while system restart

06 May 2012   #1

Windows 7 Pro 64bit
Windows 7 - BSOD 7e while system restart

Windows 7 - BSOD 7e while system restartWindows 7 Home Premium, 64bit (installed by recover CD ).

System is just new installed.
Antivirus is Norton
my system specs:
CPU:I7-3610QM 2.3GHz
Display :intel + NVIDIA GeForce GT 630M optimus technology
Chief river platform

I've been trying to troubleshoot my BSOD issues the last 2 months but I'm not sure what to do from here. During restart my computer will BSOD; sometimes restart 5~6 times will BSOD, sometimes 2000~3000 times not happen, always seemingly random but once happen ,next time will continuous BSOD.

A few things I've already done:

Updated BIOS.
Scan virus (no virus)

Any help would be appreciated.

Thank you for your time.

My System SpecsSystem Spec
06 May 2012   #2

MS Windows 7 Ultimate SP1 64-bit

I'm confused:
Your specs say 32 bit.

Your problem statement says 64 bit.

Help me out please.
My System SpecsSystem Spec
07 May 2012   #3

Windows 7 Pro 64bit

Quote   Quote: Originally Posted by karlsnooks View Post
I'm confused:
Your specs say 32 bit.

Your problem statement says 64 bit.

Help me out please.
Sorry to let you confused and thanks for yur support sincerely
the system is Windos 7 64 bit.
My System SpecsSystem Spec

07 May 2012   #4

MS Windows 7 Ultimate SP1 64-bit


I'm not a bsod expert. I'll throw out a couple of ideas until one of them has a chance to analyze your data.

Do you happen to recall what you installed/updated/replaced to precipitate this problem?

the vast majority of blue screen problems are caused by driver problems.

I notice that your specs reflect that you have NOT installed SP1.

I would like for you to follow the procedure I give.
Win 7 is NOT eXPired. With Win 7 you install each and every update of every category. Win 7 is much more efficient than XP and if a service is not needed then the service will not be started. Just because an update is installed, does not mean that the code will be executing, but rather that the code will be there to be used when needed.

Change settings (left-hand column) |
checkmark all four of the boxes | OK

Approve any dialog boxes presented. Let Windows install any update features.

WIN is the key with the Microsoft flag on top.

Check for Updates
(left-hand column)
Install ALL critical updates.
Restart your computer (even if not prompted)

Repeat this procedure until there are no more critical updates.

DO NOT TRUST the “Windows is up to date” in center of dialog. until you see that TWICE IN A ROW!

Use the “critical update” procedure until all important updates are installed.

Use the “critical update” procedure until all optional updates are installed.

Under Optional updates you will be presented with a list of about 34 language updates.
You can hide those updates so that aren't continually notified of those updates. When you click on 34 optional updates are available, then you
a) highlight all of the language updates,
b) right-click anywhere in the highlighted list.
c) click on Hide Updates,
d) OK button.


Install ALL, yes, ALL updates.
This is Win 7 and not Vista or XP (eXPired).

Hung is very doubtful unless you interrupted updates.

CTRL + SHIFT + ESC key combo will pop-up the Task Manager.
Lo and behold, Windows Update is still running!

You hold down the CTRL and SHIFT keys.
While holding them down, tap the ESC key once.
My System SpecsSystem Spec
08 May 2012   #5

Windows 7 Home Premium 64 Bit

Thank you, Karl. Appreciate you filling in.

Spencer: Your crashes indicate possible Windows corruption or hard disk problems.
  • If you are overclocking any hardware, please stop.

  • Run Disk Check with both boxes checked for all HDDs and with Automatically fix file system errors checked for all SSDs. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log.
    For any drives that do not give the message:
    Windows has checked the file system and found no problems
    run disk check again as above. In other words, if it says:
    Windows has made corrections to the file system
    after running the disk check, run the disk check again.

  • Make sure your hard disk is functioning properly by running the short and long tests with SeaTools for Windows. If you cannot get SeaTools for Windows to run correctly, use SeaTools for DOS.

  • Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.
My System SpecsSystem Spec

 Windows 7 - BSOD 7e while system restart

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