Before I installed the new OS, the computer wont boot up, then i formatted it and installed fresh same original OS, then after first use it was fine, the next day while im using the laptop suddenly blue screen appeared and the same problem comes up again....
Any help would be appreciated...
The system specs is :
Dell Vostro 3400
Windows 7 Professional Edition
RAM 2GB
HD 250GB
Did you do a full format or a quick format?
Use Advanced Boot Options to select Repair Your Computer and get to the System Recovery Options. Then select the command prompt. Do the following:
chkdsk /r c:.etc until you get the message that the volume could not be opened for direct access. For any drives that do not give the message:
chkdsk /r d:
chkdsk /r e:
chkdsk /r f:
Windows has checked the file system and found no problems
run chkdsk again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.
I realize you may only have one disk show up in Windows explorer, but you may have more than one disk through recovery options. This is because the system creates a hidden boot partition (which will be C: in recovery), you may have a recovery partition for your PC that is hidden (which will be D: in recovery), and you will have your primary Windows partition (which may be E: in recovery). A custom PC will likely have at least C: and D: to scan.
Thanks for replying. I did full format option. When I choose Disk Check or Repair, it just show black screen. And the hard disk indicator led not blinking. I assume that the computer do nothing.
The first thing to check is whether the hard disk is physically connected to the motherboard properly. To do so:
- Shut down and turn off the computer
- Remove the AC Adapter
- Remove the battery
- Hold down the power button for 15-30 seconds to close the circuit and drain any residual power
- Remove the panel on the underside of the laptop where the hard disk is housed
- Remove and re-insert the hard disk by sliding it away from the connector and then gently but firmly pressing it back into the connector (no screws should need to be removed to do this step)
- Replace the panel on the underside of the laptop to cover the hard disk
- Replace the battery
- Replace the AC Adapter
- Turn on the computer and see how it responds
Post back once these steps have been implemented whether the system is stable. Sometimes these crashes can occur due to a loose connection.
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