BSOD's lately just doing normal tasks


  1. Posts : 7
    Windows 7 64 bit Professional
       #1

    BSOD's lately just doing normal tasks


    Hello everyone! I ran across the site hoping that I could maybe get some help with the BSOD I've been getting lately. I just reinstalled my whole computer and updated all my drivers etc.

    I have Windows 7 64 bit Professional, 16 gigs of vengeance ram ddr3, i5 2500k 3.30ghz not oc'd, Gigabyte Radeon 7870 2gb gpu, Corsair 850 watt power supply, and a Gigabyte X68XP-UD4 Motherboard. If you need further description I have it all posted in my profile. Also once my wishlist on newegg goes public i'll post that link.

    All of the hardware is brand new from Newegg and I just reinstalled Windows 7 yesterday and updated all my drivers. The only thing that is not up to date would be my BIOS which is a version behind. The Blue screens happen just out of the blue I could be gaming or just doing normal tasks like watching videos in youtube. They seem to mainly happen when I'm alt tabbed out of a game looking at website.

    This BSOD I'll be posting is where I was watching a live stream of a game and it just popped up. I don't have the other Blue screen logs.


    I've uploaded the perf check and the BSOD that occurred. Thanks for your help :)
      My Computer


  2. Posts : 7
    Windows 7 64 bit Professional
    Thread Starter
       #2

    If you need anymore info just let me know! I want to solve this ASAP gets old not knowing what causes these BSOD's
      My Computer


  3. Posts : 7
    Windows 7 64 bit Professional
    Thread Starter
       #3

    I did the memory diagnostic built in Windows over night and it didn't come up with any problems. I'll probably try Memtest tonight, but I'm not sure where to begin with that I'll have to look around the forums. Just wanted to update everyone. Thanks.


    Also ran scandisk for any HD errors and nothing showed up.
      My Computer


  4. Posts : 7
    Windows 7 64 bit Professional
    Thread Starter
       #4

    Running a memtest now on one stick of ram and will be doing the other whenever 7 or 8 passes are done. Anyone have any thoughts?
      My Computer


  5. Posts : 335
    Windows 7 Pro 64 bit SP1
       #5

    well this is the analysis:

    Code:
    BugCheck C5, {fffffaa1110261f8, 2, 1, fffff800031ac617}
    
    TRIAGER: Could not open triage file : C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2
    Probably caused by : Npfs.SYS ( Npfs!NpAddDataQueueEntry+184 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_CORRUPTED_EXPOOL (c5)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is
    caused by drivers that have corrupted the system pool.  Run the driver
    verifier against any new (or suspect) drivers, and if that doesn't turn up
    the culprit, then use gflags to enable special pool.
    Arguments:
    Arg1: fffffaa1110261f8, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
    Arg4: fffff800031ac617, address which referenced memory
    
    Debugging Details:
    ------------------
    
    TRIAGER: Could not open triage file : C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x86\triage\modclass.ini, error 2
    
    BUGCHECK_STR:  0xC5_2
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    nt!ExAllocatePoolWithTag+537
    fffff800`031ac617 48895808        mov     qword ptr [rax+8],rbx
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  chrome.exe
    
    DEVICE_OBJECT: fffffa800d084508
    
    TRAP_FRAME:  fffff880092ac4d0 -- (.trap 0xfffff880092ac4d0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffffaa1110261f0 rbx=0000000000000000 rcx=fffffa80104e0230
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff800031ac617 rsp=fffff880092ac660 rbp=0000000000001000
     r8=0000000000000000  r9=fffff80003208710 r10=fffff80003208588
    r11=fffff880092ac7f8 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    nt!ExAllocatePoolWithTag+0x537:
    fffff800`031ac617 48895808        mov     qword ptr [rax+8],rbx ds:fffffaa1`110261f8=????????????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80003080769 to fffff800030811c0
    
    STACK_TEXT:  
    fffff880`092ac388 fffff800`03080769 : 00000000`0000000a fffffaa1`110261f8 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
    fffff880`092ac390 fffff800`0307f3e0 : 00000000`0000000f fffffa80`0c95d000 fffff880`00800000 fffff800`03208710 : nt!KiBugCheckDispatch+0x69
    fffff880`092ac4d0 fffff800`031ac617 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00040001 : nt!KiPageFault+0x260
    fffff880`092ac660 fffff800`03094516 : 00000000`00000000 00000000`00000108 fffff8a0`0ed90af0 00000000`00000000 : nt!ExAllocatePoolWithTag+0x537
    fffff880`092ac750 fffff880`02c2dd1c : 00000000`00000020 00000000`00000000 fffffa80`0d0843f0 000f0007`00000000 : nt!ExAllocatePoolWithQuotaTag+0x56
    fffff880`092ac7a0 fffff880`02c3248d : fffff880`092ac8e0 fffff8a0`0ecad7c8 00000000`073fcb00 fffff800`00000001 : Npfs!NpAddDataQueueEntry+0x184
    fffff880`092ac800 fffff880`02c32151 : fffffa80`0d0844c0 00000000`073fcb00 fffffa80`0cf66500 fffffa80`0d776b50 : Npfs!NpCommonWrite+0x225
    fffff880`092ac890 fffff800`03384eab : 00000000`00000001 fffff800`03092141 fffffa80`0e81fd00 00000000`00000020 : Npfs!NpFsdWrite+0x5d
    fffff880`092ac900 fffff800`0338f913 : fffffa80`0d084508 00000000`00000000 fffffa80`0db09070 fffff800`031f3e80 : nt!IopSynchronousServiceTail+0xfb
    fffff880`092ac970 fffff800`03080453 : fffffa80`0d776b01 00000000`00000000 00000000`00000001 00000000`072c5120 : nt!NtWriteFile+0x7e2
    fffff880`092aca70 00000000`74d12e09 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
    00000000`02ceeae8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x74d12e09
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    Npfs!NpAddDataQueueEntry+184
    fffff880`02c2dd1c 488bf8          mov     rdi,rax
    
    SYMBOL_STACK_INDEX:  5
    
    SYMBOL_NAME:  Npfs!NpAddDataQueueEntry+184
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Npfs
    
    IMAGE_NAME:  Npfs.SYS
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4a5bc114
    
    FAILURE_BUCKET_ID:  X64_0xC5_2_Npfs!NpAddDataQueueEntry+184
    
    BUCKET_ID:  X64_0xC5_2_Npfs!NpAddDataQueueEntry+184
    
    Followup: MachineOwner
    ---------
    Chrome.exe crashed the driver npfs.sys which is some generic windows driver I'm guessing. Now in chrome you usually use audio/video drivers so uninstall and reinstall those and if you've already put newest versions in, get a slightly older version of video driver to see if they are more stable. For example instead of catalyst 12.4, try 12.3 or 12.1.
      My Computer


  6. Posts : 7
    Windows 7 64 bit Professional
    Thread Starter
       #6

    I appreciate the response and I'll try that as well, but I just finished getting the results back from the memtest I just did one 1 stick. It just showed an error which I wrote down and I will post later, but I'm also running the other stick of ram at this time. If I get an error on this stick what do I need to do? Change the slot or what's the best method? I don't think I have any spare ram that's compatiable.


    Thanks.
      My Computer


  7. Posts : 335
    Windows 7 Pro 64 bit SP1
       #7

    Well You can reseat them in the same slots, or try to put them in the other slots.

    If both turn out with errors, then You'll need to exchange them with good ones (but this is obvious)
      My Computer


  8. Posts : 7
    Windows 7 64 bit Professional
    Thread Starter
       #8

    Thanks for the reply. Yeah I figured that for the most part, but I'm just wanting to know how I can tell if my motherboard or the ram is bad. For example like if all the slots are bad on the motherboard and the sticks of ram are good... I mean is there another way to test the motherboard other than buying new RAM when possibly the ram is good? Like is there an error on memtest that refers that the Motherboard is the culprit?

    I don't have any other computers to really test those particular sticks of RAM on so that's the problem.

    Thanks again and I'll update everyone on the other stick of ram tonight.
      My Computer


  9. Posts : 335
    Windows 7 Pro 64 bit SP1
       #9

    Bad ram slots on a brand new motherboard is VERY rare but bad RAM sticks is much more common.
      My Computer


  10. Posts : 7
    Windows 7 64 bit Professional
    Thread Starter
       #10

    Okay the 2nd stick of ram ran for 13 hours with no errors while the other came back with 1 error. So I'm guessing I'll try a few more things to make sure and send back the one stick.
      My Computer


 

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