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Windows 7: BSOD Out of the blue

09 May 2012   #1

Windows 7 x64
BSOD Out of the blue

Another BSOD tonight.

Before the reset, my secondary monitor blacked out, then my primary blacked out and my mouse cursor changed to a big white hand. My secondary monitor then came too, as did my primary followed by a reset

I've updated my system specs in my profile, also attached is my perfmon + minidump and NT6_BSOD.

I was prompted upon reset to update my ATI Catalyst drivers so perhaps it had something to do with that.
Looking forward to the debug, thanks SevenForums!

My System SpecsSystem Spec
09 May 2012   #2

Win 8 Release candidate 8400

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec

 BSOD Out of the blue

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