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Windows 7: random BSOD's even after win7 reinstall

09 May 2012   #1

7 hp x64
random BSOD's even after win7 reinstall

BSODS while on desktop or playing BF3, ME3, SWTOR etc. Clean install of Win 7 results are still the same. I didnt save the dumps pre reinstall so I cant say if they are identical but they do seem the same.

Ive tried to follow the steps for posting here but the link for the BSOD Dump & System File Collection app is non-existent.

Ive attached the dump files (eventually got them to zip...bloody win7 admin pain). If anyone could have a quick look and give an idea of where the problem might be. I going to swap the ram with some other crucial sticks i have to see if that changes anything.

Ive viewed them through the windows debugging tool but still doesn't mean much to me and I can see any clear reference that I can follow up. Help would be appreciated!

the pc is

Win 7x64 HP,
3.95 gigahertz AMD Phenom II X4 965
8gb ddr3 1.65v
650w psu
hd4890 1gb

My System SpecsSystem Spec
09 May 2012   #2

Windows 7 Home Premium x64

Welcome to Seven Forums maxhead.

Please note that the .dmps were not uploaded. Please follow these steps to get all of the information needed to assist you.
My System SpecsSystem Spec
09 May 2012   #3

7 hp x64

opps...ok thanks for the fast reply .. the link reappeared and so i ran the collector and spm and have attached both.
My System SpecsSystem Spec

10 May 2012   #4

Windows 7 Home Premium 64 Bit

You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
  • If you are overclocking any hardware, please stop.

  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

Remember to read closely through Stop 0x124 - what it means and what to try for the crash.
My System SpecsSystem Spec
10 May 2012   #5

7 hp x64

Thanks for this.

I had assumed it was hardware due to the problem continuing following re-install.

I put the GPU card in another machine and works fine. I removed the DDR3 memory and reseated and booted using the "mem-ok" onboard function button, and so far after 3 hrs of stress testing no bsods! So im assuming it was the DDr3 memory incorrectly set up.

Thanks for looking at this and if the problem does re-appear I will follow the rest of the thread instructions.

My System SpecsSystem Spec
10 May 2012   #6

Windows 7 Home Premium 64 Bit

You're welcome. Post back if you need any more help. Otherwise, post back in a few days how the system is responding.
My System SpecsSystem Spec

 random BSOD's even after win7 reinstall

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