BSOD when trying to shut down the computer

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  1. Posts : 31
    Windows 7 Ultimate x64
    Thread Starter
       #11

    writhziden said:
    SeaTools passed, I assume? Malwarebytes did not find any malicious items?

    Don't forget to run Memtest86+ for 7-21 passes (the more, the better). :)
    Yes, both were fine.

    I suppose the last test to run is Memtest86+
    Also, i did notice that my sfc would find corrupt files, but I did have a time where it wouldn't find any corrupt files. So basically it goes on and off, at times it's usually corrupted, but I have had times when it would say "___ has found no violations"
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #12

    Please provide the sfcdetails.txt as outlined in OPTION THREE of SFC /SCANNOW Command - System File Checker
      My Computer


  3. Posts : 31
    Windows 7 Ultimate x64
    Thread Starter
       #13

    Yes, seatools and malwarebytes hadn't found anything.

    I've been using this computer a couple times lately and got some more bsods headed your way.
    I'm going to run memtest for a couple hours, hopefully past the 7 pass mark.
    I noticed that my sfc has corrupt files, but I mean seriously, this is something that i've been dealing with for a while now. In the sense that, there should be no reason that my files be fine one day, and after a shutdown have corrupt files once more.
    I'm going to run memtest, but seriously, I just want these bsods to go away T-T
    I doubt it's the harddrive, I replaced it!
    I'm so scared, super super scared that my ram sockets on the motherboard are bad, or maybe it's broken, or maybe it's just the new corsair ram that happens to be bad out of the box. Maybe it's this, maybe it's that.
    Too much stress. :[

    P.S. The most recent documents are labeled "Fourth"

    Also, my skype will crash because of a faulty module StackHash_e98d, and my google chrome at times since booting up my computer will crash and it won't open.

    I have a 600W PSU, I should probably include that.
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #14

    The most recent crashes point to memory.

    I understand the anxiety of debugging your system to determine the problem. For us, it is simple because we do it all the time, but it can be intimidating to someone who is doing it for the first time. We have to go through and narrow down the problem by testing each possibility individually. Computers have so many hardware and software components that it is impossible to look at one and know the problem straight off. It takes time and patience.

    If you are uncomfortable proceeding with more troubleshooting, I would suggest taking the system to a computer service center and having it diagnosed and repaired there. It will cost quite a bit more in the long run, but it would provide more peace of mind.
      My Computer


  5. Posts : 31
    Windows 7 Ultimate x64
    Thread Starter
       #15

    I want to continue.
    As long as I have your help.
    I think it's okay to say that my worst fears have been eliminated.
    I just ran memtest86 for 7 passes over night, and it didn't have any errors.
    I do know that my sfc has corrupt files. all the time.
    Can we find out whats causing them to corrupt?
    And i'll upload the cbs logs asap.

    Edit: Just uploaded.

    Edit2: In the past 2 times, while trying to update windows, I got bsods in the process for both times.
    Last edited by etsnsm; 25 May 2012 at 16:31.
      My Computer


  6. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #16

    Not seeing the CBS.LOG. Try uploading the sfcdetails.txt as described in OPTION THREE of SFC /SCANNOW Command - System File Checker.
      My Computer


  7. Posts : 31
    Windows 7 Ultimate x64
    Thread Starter
       #17

    Just posted a new one labeled as sfcdetails
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #18

    Those are some very important files to have corrupted. I would recommend that you Repair Install Windows ASAP.

    Before repair installing, you will need to get the appropriate media to do so and you should also back up any important data, write down software keys, and write down your Windows key. Steos 1-3 and 6-7 of Clean Reinstall - Factory OEM Windows 7 are a good idea to read through.
      My Computer


  9. Posts : 31
    Windows 7 Ultimate x64
    Thread Starter
       #19

    Honestly speaking, i've installed and reinstalled windows almost 10+ times now.

    I started running sfc yesterday and noticed that it finally said that "Windows Protection __ has found no violations."
    On the same note, sometimes when I boot up my computer, some of my applications won't function correctly. For example, when I boot up my computer one day, it says that google chrome won't work, some programs won't open, and etc. However, if I restart my computer, then the programs work fine, and this is something I've had to do from time to time.
    Is there another option, other than repair install? Because even if I do repair install, the chances of this arising again from personal experience makes it so that I'm probably going to have to do another repair install again.
      My Computer


  10. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #20

    Where did you get your Windows 7 installation media? Download and run the MGADiag tool. Then click Continue, then click Copy, and then paste the information in your next post.
      My Computer


 
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