Kernal Crash Please Review

Page 1 of 2 12 LastLast

  1. Posts : 9
    Windows 7 Home Premium 64Bit
       #1

    Kernal Crash Please Review


    My computer seems to crash randomly and i dont know why. Everyone says its a power issue so i bought a new Power Cube and it still restarts. So im posting my info here for someone to help me out. Please tell me how to fix this nussance.

    Windows 7 Home Premium
    x64 OEM Year; 2009
    Processor: AMD Phenom(tm)II X6 1055t Processor 2.80GHz
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    No DMPS included in upload try this method

    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    If you are overclocking STOP



    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

    The procedure:
    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
    *If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

    To ensure minidumps are enabled:
    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.
      My Computer


  3. Posts : 9
    Windows 7 Home Premium 64Bit
    Thread Starter
       #3

    I find nothing in my Mini Dump Folder...
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    SarcasticJ said:
    I find nothing in my Mini Dump Folder...
    No Kernel Memory Dump files being produced upon BSOD?



    For dumps to be produced. . .
    ▪ Page file must be on OS drive
    ▪ Page file base allocation size must be > than installed physical RAM
    ▪ Windows Error Reporting (WER) system service should be set to MANUAL
    ▪ Set page file to system managed, OS drive

    Set System Crash/ Recovery Settings to "Kernel Memory Dump" - this will produce. . .
    --> a Full Kernel Memory Dump - c:\windows\memory.dmp
    --> a Mini Kernel dump c:\windows\minidump

    The Full Kernel is overwritten each BSOD; a new mini kernel dump is created w/ different name for each BSOD

    Thanks to jcgriff2
      My Computer


  5. Posts : 9
    Windows 7 Home Premium 64Bit
    Thread Starter
       #5

    Well i have the settings set to (Mini Dump) But the folder has a lock on it and when i open it there is nothing. I guess im not to computer savy and am missing something.

    Plus i dont get BSOD, my computer just restarts. Period.
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    SarcasticJ said:
    Well i have the settings set to (Mini Dump) But the folder has a lock on it and when i open it there is nothing. I guess im not to computer savy and am missing something.

    Plus i dont get BSOD, my computer just restarts. Period.
    A kernel crash is a BSOD. Thats what you named the thread.

    DO you see a blue screen when it re-starts?
      My Computer


  7. Posts : 9
    Windows 7 Home Premium 64Bit
    Thread Starter
       #7

    It goes back to my beginning screen which shows my processor crap. But it says on event viewer Kernal 41 so i was assuming it was the same problem -.-
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    SarcasticJ said:
    It goes back to my beginning screen which shows my processor crap. But it says on event viewer Kernal 41 so i was assuming it was the same problem -.-

    Event viewer event ID 41 simply means your computer didnt shut down normally.
      My Computer


  9. Posts : 9
    Windows 7 Home Premium 64Bit
    Thread Starter
       #9

    My comp restarts constantly tho. Whatever the problem is, i need to fix it. So 1st things 1st is finding out how to get my minidumps in order.
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    SarcasticJ said:
    My comp restarts constantly tho. Whatever the problem is, i need to fix it. So 1st things 1st is finding out how to get my minidumps in order.
    We may be able to find something in event viewer

    Please provide us with your Event Viewer administrative logs by following these steps:


    Click Start Menu
    Type eventvwr into Search programs and files (do not hit enter)
    Right click eventvwr.exe and click Run as administrator
    Expand Custom Views
    Click Administrative Events
    Right click Administrative Events
    Save all Events in Custom View As...
    Save them in a folder where you will remember which folder and save as Errors.evtx
    Go to where you saved Errors.evtx
    Right click Errors.evtx -> send to -> compressed (zipped) folder
    Upload the .zip file here.
      My Computer


 
Page 1 of 2 12 LastLast

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 18:30.
Find Us