BSOD when loading lots of chrome tabs

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  1. Posts : 17
    windows 7 ultimate 64 bit
       #1

    BSOD when loading lots of chrome tabs


    hey when ever i load lots of chrome tabs the computer slows down and crashes its an acer 4733z windows 7 oem version its about a year old or less please help am only 15 am not a genius but i know my way around the computer and can probably fix this if u instruct me on what to do and sorry for my english it this is my second languageAttachment 211239
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Easy Your Avast

    Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


    http://files.avast.com/files/eng/aswclear5.exe

    Microsoft Security Essentials - Free Antivirus for Windows
      My Computer


  3. Posts : 17
    windows 7 ultimate 64 bit
    Thread Starter
       #3

    zigzag3143 said:
    Easy Your Avast

    Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


    http://files.avast.com/files/eng/aswclear5.exe

    Microsoft Security Essentials - Free Antivirus for Windows
    hey thanks for the quick reply i removed avast but try to install when i try to install MSE says my computer is not genuine but the website says this "Welcome to Windows!

    Because Windows installed on your PC is genuine, enjoy the security, reliability and protection it provides."
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    dj205 said:
    zigzag3143 said:
    Easy Your Avast

    Avast can be a contributing cause of BSOD'S . Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST


    http://files.avast.com/files/eng/aswclear5.exe

    Microsoft Security Essentials - Free Antivirus for Windows
    hey thanks for the quick reply i removed avast but try to install when i try to install MSE says my computer is not genuine but the website says this "Welcome to Windows!

    Because Windows installed on your PC is genuine, enjoy the security, reliability and protection it provides."

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once saved, run the tool.

    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      My Computer


  5. Posts : 17
    windows 7 ultimate 64 bit
    Thread Starter
       #5

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-GJY49-VJBQ7-HYRR2
    Windows Product Key Hash: W5/6nm6F2UPXrCkY5xUhXb/+21g=
    Windows Product ID: 00426-OEM-8992662-00006
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.001
    ID: {A6B76FAC-A2DA-40B0-ACF2-9E747DA2ED67}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Ultimate
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.110622-1506
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: N/A, hr=0x80070002
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{A6B76FAC-A2DA-40B0-ACF2-9E747DA2ED67}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HYRR2</PKey><PID>00426-OEM-8992662-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-3280820200-714568993-413289127</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 4733Z </Model></SYSTEM><BIOS><Manufacturer>Phoenix</Manufacturer><Version>V1.03 </Version><SMBIOSVersion major="2" minor="5"/><Date>20100811000000.000000+000</Date></BIOS><HWID>209D3207018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Ultimate edition
    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00426-00178-926-600006-02-1033-7601.0000-1322012
    Installation ID: 020934156120883765142500094942315554036786478250224612
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: HYRR2
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 5/11/2012 6:46:00 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0x00000000
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 5:11:2012 13:07
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAAACAAAAAwABAAEA6GEsXmyiNCR6f/AG4B3+aq6h1F+kOBwrdjVGyg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC PTLTD APIC
    FACP INTEL CRESTLNE
    HPET INTEL CRESTLNE
    BOOT PTLTD $SBFTBL$
    MCFG INTEL CRESTLNE
    SLIC ACRSYS ACRPRDCT
    SSDT SataRe SataAhci
    SSDT SataRe SataAhci
    SSDT SataRe SataAhci
    SSDT SataRe SataAhci
      My Computer


  6. Posts : 17
    windows 7 ultimate 64 bit
    Thread Starter
       #6

    please delete
    Last edited by dj205; 11 May 2012 at 20:49. Reason: double post
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #7

    Your installation of Windows is not genuine.
    For what version and edition of Windows is you computer licensed, according to the COA sticker on the case?
    The installed edition has probably been activation-enabled enabled by a hacker's utility called RemoveWAT to circumvent problems with activstion.
    This is often done in a misguided attempt to upgrade an existing installation using an Anytime Upgrade process.
    You will have to revert back to the originally-installed OS using the manufacturer's Recovery media. Then you can upgrade to Ultimate using a legitimate Upgrade.
      My Computer


  8. Posts : 17
    windows 7 ultimate 64 bit
    Thread Starter
       #8

    wow wth i thought something was up when i bought this computer from the guy because it has a windows 7 home premium sticker underneath with the product key and the guy listed it as upgraded is there any way i can revert to the oem version without buying a whole new win 7 disc i have the oem product key
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    You can download a copy of your licensed version from the links on this site - Microsoft

    Note that they will be Windows only - no other software. You will have to do a clean install

    It is better to order a set of Recovery disks from the manufacturer - they don't usually cost much, although Acer seem to be one of the more expensive (around $50, I believe).
    Recovery media will return the PC to its ex-factory state.

    Eiterh way, back up your data to external media first!
      My Computer


  10. Posts : 17
    windows 7 ultimate 64 bit
    Thread Starter
       #10

    NoelDP said:
    You can download a copy of your licensed version from the links on this site - Microsoft

    Note that they will be Windows only - no other software. You will have to do a clean install

    It is better to order a set of Recovery disks from the manufacturer - they don't usually cost much, although Acer seem to be one of the more expensive (around $50, I believe).
    Recovery media will return the PC to its ex-factory state.

    Eiterh way, back up your data to external media first!
    i have another computer with win7 home premium 64 bit oem thats legit is there any way i can transfer it to my computer and have both of them
      My Computer


 
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