Dell E6420 BSOD


  1. Posts : 2
    Windows 7 Enterprise x86
       #1

    Dell E6420 BSOD


    Hopefully I did this right. This Dell E6420 company laptop has been giving BSOD errors. I have my speculations that it is the Bluecoat client that we have installed on it, but just want to confirm as the dump file throws up several other things.

    Windows 7 Enterprise x86
    Re-imaged using our custom deployment.
    System is fairly new with a i5 & 4gig memory.

    The Windows_NT6_BSOD_jcgriff2.zip & Perfmon is attached. Please let me know what you guys find
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Literally all of these were related to proxyclientwebfilter32.sys. I would remove it at least to test

    Old driver needing updating
    Code:
    mdmxsdk.sys    
    omci.sys    
    dne2000.sys    
    CVPNDRVA.sys    
    HSX_CNXT.sys    
    HSXHWAZL.sys    
    HSX_DPV.sys   
    XAudio32.sys
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    Driver Reference Table (DRT)
      My Computer


  3. Posts : 2
    Windows 7 Enterprise x86
    Thread Starter
       #3

    okay I figured. thanks for the confirmation!
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    JHBPJF said:
    okay I figured. thanks for the confirmation!
    My pleasure. It was fairly conclusive.


    Good luck
      My Computer


 

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