Multiple BSOD's while gaming, idling.

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  1. Posts : 78
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #11

    After a full scan it came back clean. It might be worth noting My original guess was malware/virus related and when AVAST! and Malawarebytes came back negative I resorted to restoring to factory settings, and when that cropped up with the same problems about 4 days later I tried a fresh windows install using a 64bit home premium cd and now here I am. I still do have the old windows files on the computer if that helps in any way. Again thank you for the help! :)
      My Computer


  2. Posts : 78
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #12

    Here are the latest dmp's if they help in anyway.
      My Computer


  3. Posts : 28,845
    Win 8 Release candidate 8400
       #13

    Salamandrex said:
    Here are the latest dmp's if they help in anyway.

    If this is still happening after a clean install we have to start thinking hardware. You arent overclocking right?

    Lets run memtest and verifier to start.




    Please run these two tests to verify your memory and find which driver is causing the problem.


    * If you are overclocking anything reset to default before running these tests.
    In other words STOP!!!

    * If you have a Raid update its Driver.




    Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5-7 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.


    RAM - Test with Memtest86+






    Driver Verifier

    Using Driver Verifier is an iffy proposition.
    Most times it'll crash and it'll tell you what the driver is.
    But sometimes it'll crash and won't tell you the driver.
    Other times it'll crash before you can log in to Windows.
    If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

    I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise.
    Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    NOTE: You can use Low Resource Simulation if you'd like.
    From my limited experimentation it makes the BSOD's come faster.
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    If you are using win 8 add these

    - Concurrency Stress Test
    - DDI compliance checking

    Reboot the system and wait for it to crash to the Blue Screen.
    Continue to use your system normally, and if you know what causes the crash, do that repeatedly.
    The objective here is to get the system to crash because Driver Verifier is stressing the drivers out.
    If it doesn't crash for you, then let it run for at least 36 hours of continuous operation.
    Reboot into Windows (after the crash) and turn off Driver Verifier by going back in and selecting "Delete existing settings" on the first page, then locate and zip up the memory dump file and upload it with your next post.


    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.

    Thanks to JCGriff2 & Usasma.

    Sysnative Forums

    Driver Reference Table (DRT)


    Using Driver Verifier to identify issues with Windows drivers for advanced users

    Driver Verifier

    Using Driver Verifier (Windows Drivers)
      My Computer


  4. Posts : 78
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #14

    I think I've found the problem, the front usb ports on my computer seem to cause crashes when they're in use. Is this something that would crop up with similar error reports?
      My Computer


  5. Posts : 28,845
    Win 8 Release candidate 8400
       #15

    Salamandrex said:
    I think I've found the problem, the front usb ports on my computer seem to cause crashes when they're in use. Is this something that would crop up with similar error reports?
    Could be, and if so it is either software (or more likely) Hware.

    USB Driver - General Fix for Problems
      My Computer


  6. Posts : 78
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #16

    After removing the hardware from the front USB ports it's gotten better, however the past 2 days I did receive two non-BSOD crash both while playing Diablo 3, if that matters, with nothing plugged into the front two ports. Is it possible for this to be a separate issue and if so any idea of the culprit? Thanks
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #17

    Salamandrex said:
    After removing the hardware from the front USB ports it's gotten better, however the past 2 days I did receive two non-BSOD crash both while playing Diablo 3, if that matters, with nothing plugged into the front two ports. Is it possible for this to be a separate issue and if so any idea of the culprit? Thanks
    Since the first problem seems better we need a couple of DMPS after that to find the current issue. Upload them as they happen.
      My Computer


  8. Posts : 78
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #18

    Still keeping pace with the one crash per day.
      My Computer


  9. Posts : 28,845
    Win 8 Release candidate 8400
       #19

    Salamandrex said:
    Still keeping pace with the one crash per day.
    None of them appear verified, but in looking at them another way I noticed that both AdAware, and AVGtray were in serveral of them.

    I would remove both and replace with MSE>
      My Computer


  10. Posts : 78
    MS Windows 7 Home Premium 64-bit SP1
    Thread Starter
       #20

    I removed both programs earlier when it was suggested and switched to Malwarebytes and MSE. So it seems odd that they would cause the BSOD. I searched through programs and files to find any trace of either program and all that was left were the uninstallers of each program. Any ideas as to how they would still cause it?
      My Computer


 
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