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Windows 7: BSOD 6.1.7601. many problems

15 Jun 2012   #11

Windows 7 Home Premium x64

Thanks for your reply but i have already done sfc scannow and it did show 3 errors and repaired them as well.
I did sfc scan two more times but it didn't show any error again.I did sfc /verifyonly as well but it didn't show any problem. Now the problem is that i deleted sfcdetails.txt of that scan a few days ago.

I really don't want to reinstall or repair
until and unless there is no choice left. So can you tell me any other solution to this problem.These are the sofwares:-
1 hp support assistant ,hp cool sense ,hp connection manger,hp beats audio,hp cool sense etc
2 nvdia graphic properties ,ati ccc and csg.
They work perfectly fine it is just that they don't have any language and i think there should be some small solution to this problem and is this problem related to ms language pack.

My System SpecsSystem Spec
15 Jun 2012   #12

Windows 7 Home Premium 64 Bit

The only simple solution would be to uninstall the software and re-install it, which you already did. Short of that, I cannot think of anything. I'll see if others can come up with ingenious ideas.
My System SpecsSystem Spec
15 Jun 2012   #13

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

Those symptoms look to me as if either system fonts have been reassigned, or special fonts have been lost/corrupted.
Uninstalling and reinstalling one or two of the apps may fix the rest.
otherwise, do a dir of teh fonts folder and listing the listing - it may be fairly onbvious which are missing/broekn.

DIR C:\Windows\Fonts /on >%userprofile%\desktop\fonts.txt
DIR C:\Windows\Fonts /ah >%userprofile%\desktop\hidden_fonts.txt

That will put two files on the desktop - one for the 'ordinary' fonts, and one for the special files in the folder.
My System SpecsSystem Spec

15 Jun 2012   #14

MS Windows 7 Ultimate SP1 64-bit

Did you download the HP files from the HP site. They are available there.

Try uninstalling one and only one HP file, downloading the file from HP, and install.
My System SpecsSystem Spec
15 Jun 2012   #15
Microsoft MVP


Back up your files and a System Image and set a System Restore Point - Create before running these Advanced disinfection tools which have cleaned up many infections for me:

Run Combofix as outlined in this tutorial:

Then run SFC -SCANNOW Command again.

Next remove the 'dirty' DNS cache, and restore MS's Hosts File:

Copy and paste these lines in Note pad.

@Echo on
attrib -h -s -r hosts
echo localhost>HOSTS
attrib +r +h +s hosts
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop.
Right click the .bat file and choose to run as Administrator. Your computer will reboot itself.

Next, download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

After doing all of the above, scan the machine with ESET OnlineScan:
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
These steps are courtesy of our security Guru Jacee and have saved badly infected installs countless times.

Are you running the original HP factory preinstall? This is by definition a corrupt install with the huge load of crapware HP lards in along with useless factory utilties that have much better versions built into Win7.

This is why most tech enthusiasts Clean Reinstall - Factory OEM Windows 7 to get an install that is better than buying a new computer loaded with crapware.
My System SpecsSystem Spec
16 Jun 2012   #16

Windows 7 Home Premium x64

okay writhziden thanks for your help.

NoelDP thanks for replying.Which apps are you talking about?i have already uninstalled and reinstalled a few apps but it didn't work.
I have uploaded the fonts.

thanks for your advice karlsnooks but which files are you talking about?

And gregrocker thanks for your long reply but i am sorry i can't use combofix and TFC by Old Timer. They might be helpfull but as i have
a lot of important data and programs which might get damaged by them as before downloading both of them i read comments of others and there
were many negative comments.
if you have some time read user reviews at the end of the page

Temp File Cleaner - CNET
Combofix - CNET

I would have done all of that but the problem is that my external hard drive is not working and i have not set any backup.
i will get it fixed as soon as possible.

I ran ESET scan and to my surprise it found 4 infections

C:\Users\bond\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\54\1b384076-16b32e5f Java/Exploit.Blacole trojan cleaned by deleting - quarantined
C:\Users\bond\Documents\Downloads\Programs\cnet2_dictionary_exe.exe a variant of Win32/InstallCore.D application cleaned by deleting - quarantined(never used it)
C:\Users\bond\Documents\Downloads\Programs\freefileviewer_730.exe a variant of Win32/InstallIQ application cleaned by deleting - quarantined(installed and unistalled on the same day)
C:\Program Files (x86)\mech\ac2\src\system\ubiorbitapi_r2.dll a variant of Win32/Packed.VMProtect.AAA trojan cleaned by deleting - quarantined

yes i am but the system was perfectly fine and i do not mind extra hp softwares as they never created any problem for me,what did
bother me were the extra crapwares installed by my seller in my computer which i uninstalled on the same day i bought it.
My System SpecsSystem Spec
16 Jun 2012   #17

Windows 7 Home Premium x64

These are the fonts NoelDP.
My System SpecsSystem Spec
16 Jun 2012   #18
Microsoft MVP


If subsequent scans find additional infection you are likely headed for a Clean Reinstall - Factory OEM Windows 7 whether you like it or not - especially if you are afraid to run the advanced tools needed to root it out.

With a System Restore point, Files and image backup you are protected if there are problems with the ComboFix or Old Timer procedures. I've never heard of these but the instructions I gave you are from our Security forum where there are the very top experts in the field.

Also be aware that merely uninstalling unwanted crapware from HP or vendor is not sufficent to overcome the deeper corruption they impose. This is why most tech enthusiasts Clean Reinstall any HP computer no matter how expensive or advanced the hardware which is quite solid with HP's.

At the very minimum I'd Clean Up Factory Bloatware to see if that helps any.
My System SpecsSystem Spec
17 Jun 2012   #19

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

I can't see any obvous signs of corruption in terms of the fonts file sizes - but I don't know which fonts the HP programs use. I'll see if I can find out somehow and see what's missing.

Quick question - you are showing windows from both ATi and nVidia graphics controllers - do you really have both installed?
My System SpecsSystem Spec
17 Jun 2012   #20

Windows 7 Home Premium x64

gregrocker i appreciate your help and concern and i will do what you told me to do only after getting my external hard drive fixed but i don't see any point in doing any of that because i am not facing any problem.The system is running fine for now and those 4 infections which eset detected were nothing serious.i was protected by windows update from the only serious infection called Blacole.
I have read about the system restore problems after running them and respect their talent and knowledge .
If you have some time read user reviews at the end of the page
Temp File Cleaner - CNET
Combofix - CNET

The only problem i am facing is known to you.
My System SpecsSystem Spec

 BSOD 6.1.7601. many problems

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