New
#1
BSOD on start up, cannot access safe mode, 0x000000c9
Hi,
I have not made any software chages that im aware of last time i was on my laptop. However now when i turn it on as normal and once i get to the windows screen and the windows sign has appeared it waits a second and then i get the blue screen. Then when i reboot and try to start in safemode by pressing f8 i only get start windows normally and launch windows start up repair options. Yesterday i did try to download skype and it froze my computer completely but i turned it off and on again and all was normal.
I have a Dell inspiron 1470 with windows 7 home premium 64bit.
ive attached a picture of the blue screen before it restats.
any help would be greatly appreciated as i do not want to loose everything.