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Windows 7: Power_Driver_State_Failure

17 May 2012   #1

windows 7

I bought my PC in November 11 and is of DELL Inspiron 15R with windows home basic. I allowed the system for auto updates.
Recently i am observing that my system is crashing frequently with a blue screen and message on it "Power_Driver_State_Failure"
I think this happening since i am using sony PC companion software.
Dumps are available but i am not able to see anything in that.
Please help me to resolve the issue..

My System SpecsSystem Spec
17 May 2012   #2

Win 7 Ultimate 64-bit. SP1.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
17 May 2012   #3

windows 7


PFA dump files.
My System SpecsSystem Spec

17 May 2012   #4

Win 8 Release candidate 8400

Quote   Quote: Originally Posted by sunilaca13 View Post

PFA dump files.
Your McAfee is causing modem.sys to crash. I would remove and replace the McAfee AT LEAST TO TEST

I would also run a system file check to verify the modem.sys file

SFC /SCANNOW Command - System File Checker

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

McAfee is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST!

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec


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