Recently had my computer open and lying on it's side for around 5 days, put the cover back on and booted it up to play some WoW and started having BSOD's, constantly at windows log in, or 5-30 mins sitting at desktop or playing games. Including zipped folder of eventvwr files. Thanks in advance!
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
Please attach the DMP files to your next post not to post one.
If you are overclocking STOP
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.
The procedure:
To ensure minidumps are enabled:* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
I only have the most recent 5, I ran ccleaner recently in hopes of finding a fix that way.
Also, I am not overclocking anything in my computer.
Here are a few more that have happened today.
Have had 10-12 more bsods, seems so random to me.
Sorry it's taken so long to get these to you, but here you go!
Please remove any CD/DVD virtualization software, such as Daemon Tools/Alcohol 120%, as they use a driver called sptd.sys that is known to cause BSODs. Use add/remove programs to remove the software. After removing the software, use the sptd.sys uninstaller to remove sptd.sys from the system.
I prefer TotalMounter as my CD/DVD virtualization software as it allows me to burn images to a virtual CD/DVD if I just want an ISO file instead of a disc, and it is free.
Many use MagicISO - Convert BIN to ISO, Create, Edit, Burn, Extract ISO file, ISO/BIN converter/extractor/editor as well, which is also free.
Also, many of your crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
- If you are overclocking any hardware, please stop.
- Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. Use OPTION THREE of SFC /SCANNOW Command - System File Checker to provide us with the sfcdetails.txt file if errors occur.
Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
- Download the drivers you want for your display card(s)
- Click Start Menu
- Click Control Panel
- Click Uninstall a program
- For NVIDIA:
- Uninstall the NVIDIA Graphics Driver (this should uninstall all NVIDIA software and drivers)
- Restart your computer
- Make sure NVIDIA 3D Vision Driver, NVIDIA 3D Vision Video Player, NVIDIA HD Audio Driver, and NVIDIA PhysX System Software are not still listed under Uninstall a program through Control Panel
- If any remain of the above, uninstall one at a time
- If asked to restart after uninstalling any of the above, do so, and continue uninstalling any remaining NVIDIA items until all are removed
- For AMD:
- Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
- If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):
- Click Start Menu
- Right Click My Computer/Computer
- Click Manage
- Click Device Manager from the list on the left
- Expand Display adapters
- Do the following for each adapter (in case you have multiple display cards)
- Right click the adapter
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
Alternatively:
- Login as an adminstrative user
- Click Start Menu
- Click Control Panel
- Click Hardware and Sound
- Click Device Manager (the last link under Devices and Printers)
- Expand Display adapters
- Do the following for each adapter (in case you have multiple display cards)
- Right click the adapter
- Click Uninstall (do not click OK in the dialog box that pops up after hitting Uninstall)
- Put a tick in Delete driver software for this device (if this option is available, otherwise just hit OK) and hit OK
- Restart your computer after uninstalling drivers for all display cards
- Install the driver you selected for the display cards once Windows starts
Earlier tonight I had a total lockup in video while playing D3, (without a bluescreen for around 3-4 hours, by turning XMP profile off and setting my Turbo to Normal( no idea how that got turned on)), when I hard reset my computer, I had no video feed, after some testing I found out that my 16x pci-e lane is completely out on my motherboard, could this have been causing my issues? The lane going bad slowly?
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