BSOD after the Windows 7 Logo screen


  1. Posts : 1
    Windows 7 Ultimate x32
       #1

    BSOD after the Windows 7 Logo screen


    Hello! I have this problem:

    I have a HP Pavilion G6 notebook and Windows 7 Ultimate 32. The OS froze today while I was working and the only solution was to shut it down by holding the power button. I restarted it afterwards and after the Windows 7 logo screen my display shuts off (it's not just a blank screen, the monitor is off).
    I tried using system restore and it gets me as far as the log-in screen and after I enter my password, it gives me another blank screen (this time the monitor is on, but the screen is blank) and ctrl+alt+del does not work, nor does anything else.
    I am writing from safe mode right now, it seems to work just fine, but a normal start-up gives me a black screen. Can someone please help me ?
      My Computer


  2. Posts : 410
    Windows 7 Pro x64 SP1 and Mac OS X 10.8.3
       #2

    Leave the computer turned off for about 30 min to make sure it is not over heating. Then place the laptop on a table with no table cloth and then start in safe mode with networking again. Press F8 after the BIOS posts right before windows starts to get to the boot option menu. Next restart. This is making sure we have a clean boot with out windows trying to trooble shoot it. Now see if you can log in. If you can not go to safe mode and restore the oldest system restore advailable.
      My Computer


 

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