Windows wont load and I get a BSOD...


  1. Posts : 146
    Windows 8.1 Pro 64-Bit
       #1

    Windows wont load and I get a BSOD...


    this is my problem: http://answers.microsoft.com/en-us/w...d-22a73b72f6d6

    Hey guys, I have a Lenovo Laptop with Windows 7 Home Premium on it (32 bit).
    Everything worked fine until all the sudden the computer stoped working and there was this dash beeping... appears and disappears... It happend before the loading of the windows. On the BIOS stage.

    So I told my girlfriend to bring the laptop over so I could take a look at the problem.
    It took her about a week or two to remember that she need to bring the computer over, so here we are... I turned on the computer and I noticed that everything is fine until the loading of the windows stage has come... And its just stuck.
    I turn it on and it gets me right to the Safe Mode and Last Known good stage... I tried starting it normally, in safe mode and every other possible way but the safe mode doesn't work, the last know good config is loading but stuck at the windows logo and then it gives me a BSOD for less than a second and restarts the computer.


    I dont know what to do. I entered the Windows CD that I have from when I bought the laptop and I click on "Repair" but it doesn't show any windows. Its just stuck again.

    I have no idea what to do, and I need the files on this laptop so I can't reinstall windows just yet....


    thanks in advance and sorry for my poor English.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #2

    Go through the steps for Troubleshooting Windows 7 Failure to Boot and post back if you need help as you proceed. Step 9. in that tutorial gives steps to backup data.

    Also, sometimes in these situations, all the system needs is a BIOS hardware/software reset.
    1. Shut down and turn off the computer.
    2. Unplug the computer from the wall or surge protector (then remove the battery if it is a laptop).
    3. "Remove the computer from any port replicator or docking station, disconnect
      cables to printers or devices such as external monitors, USB memory sticks or SD cards, headset or external speakers, mouse or auxiliary keyboard, turn off WIFI and Bluetooth wireless devices." (Use Hard Reset to Resolve Hardware and Software Issues HP Pavilion dv5000 Notebook PC series - HP Customer Care (United States - English))
    4. Hold down the power button for 30 seconds. This closes the circuit and ensures all
      power from components is drained to clear the software connections between the BIOS
      and hardware and clear any corruption in the temporary memory.
    5. (If it is a laptop, plug the battery back into the laptop and then) Plug the computer back into the wall. Do not reconnect any unnecessary peripherals; monitor, keyboard,
      and mouse should suffice and be the only peripherals reconnected.
    6. Turn it on to reinitialize the software connections between the BIOS and hardware
      My Computer


 

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