New
#1
Help i dont what to do
my wife computer keeps giving me a blue screen every time i try to update windows
the computer is a Packard bell easy note tm01 with oem windows 7 home premium 64 bit.
my wife computer keeps giving me a blue screen every time i try to update windows
the computer is a Packard bell easy note tm01 with oem windows 7 home premium 64 bit.
I note you have AVG.
AVG can be a contributing cause of BSOD'S .
Please remove and replace with Microsoft Security Essentials AT LEAST TO TEST
Download tools and utilities | AVG Worldwide
Microsoft Security Essentials - Free Antivirus for Windows
In addition to JMH's suggestion please run the SURT, update to SP-1 and update these drivers.
How To Find Drivers:Code:SCDEmu.SYS 8/7/2007 11:19:48 AM fffff880`02c72000 fffff880`02c84000 0x00012000 0x46b88d94 NTIDrvr.sys 3/24/2009 11:09:39 PM fffff880`0751f000 fffff880`07527000 0x00008000 0x49c9a073 UBHelper.sys 4/27/2009 4:48:19 AM fffff880`07517000 fffff880`0751f000 0x00008000 0x49f57153- - The most common drivers are listed on this page: Driver Reference Driver Reference- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
Driver Reference Table (DRT)