BSOD 0xCA_2 on multiple machines


  1. Posts : 14
    Windows 7 64-bit
       #1

    BSOD 0xCA_2 on multiple machines


    We have multiple users in our environment that have been getting BSOD's with corrupt dump files. They all point to 0xCA_2 and they are not doing anything specific when it happens. We have full dumps enabled so it will take very long to upload/download. I have copied the results of the debugger below. If someone can give me commands to type in, I can post my findings....

    Kernel Complete Dump File: Full address space is available
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
    Product: WinNt, suite: TerminalServer SingleUserTS
    Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
    Machine Name:
    Kernel base = 0xfffff800`02a64000 PsLoadedModuleList = 0xfffff800`02ca9670
    Debug session time: Mon May 21 09:15:05.809 2012 (UTC - 4:00)
    System Uptime: 2 days 23:48:27.005
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .........................................
    Loading User Symbols
    Loading unloaded module list
    ....................................
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck CA, {2, fffffa800be44050, 0, 0}
    *** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
    Probably caused by : iaStor.sys ( iaStor+262d1 )
    Followup: MachineOwner
    ---------
    2: kd> !analyze -v
    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    PNP_DETECTED_FATAL_ERROR (ca)
    PnP encountered a severe error, either as a result of a problem in a driver or
    a problem in PnP itself. The first argument describes the nature of the
    problem, the second argument is the address of the PDO. The other arguments
    vary depending on argument 1.
    Arguments:
    Arg1: 0000000000000002, Invalid PDO
    An API which requires a PDO has been called with either an FDO,
    a PDO which hasn't been initialized yet (returned to PnP in a
    QueryDeviceRelation/BusRelations), or some random piece of
    memory.
    Arg2: fffffa800be44050, Purported PDO.
    Arg3: 0000000000000000, Driver object.
    Arg4: 0000000000000000
    Debugging Details:
    ------------------

    BUGCHECK_STR: 0xCA_2
    DEVICE_OBJECT: fffffa800be44050
    DRIVER_OBJECT: fffffa80061f3e10
    IMAGE_NAME: iaStor.sys
    DEBUG_FLR_IMAGE_TIMESTAMP: 4b8f2033
    MODULE_NAME: iaStor
    FAULTING_MODULE: fffff880010f3000 iaStor
    DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
    PROCESS_NAME: System
    CURRENT_IRQL: 0
    LAST_CONTROL_TRANSFER: from fffff80002bae058 to fffff80002ae0c40
    STACK_TEXT:
    fffff880`033bdbf8 fffff800`02bae058 : 00000000`000000ca 00000000`00000002 fffffa80`0be44050 00000000`00000000 : nt!KeBugCheckEx
    fffff880`033bdc00 fffff880`011192d1 : fffffa80`062d7dc0 fffff800`02c812b8 fffffa80`0543d680 fffffa80`053ee1a0 : nt!IoRequestDeviceEjectEx+0x228
    fffff880`033bdc50 fffff800`02dd79e3 : fffffa80`053ee050 00000000`00000001 fffffa80`0b4a2170 fffffa80`0543d680 : iaStor+0x262d1
    fffff880`033bdc80 fffff800`02aeb001 : fffff800`02c812b8 fffff800`02dd7901 fffffa80`0543d600 fffffa80`09706d50 : nt!IopProcessWorkItem+0x23
    fffff880`033bdcb0 fffff800`02d7bfee : 00000000`00000000 fffffa80`0543d680 00000000`00000080 fffffa80`0542b040 : nt!ExpWorkerThread+0x111
    fffff880`033bdd40 fffff800`02ad25e6 : fffff880`031d5180 fffffa80`0543d680 fffff880`031dffc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
    fffff880`033bdd80 00000000`00000000 : fffff880`033be000 fffff880`033b8000 fffff880`033bd9e0 00000000`00000000 : nt!KxStartSystemThread+0x16

    STACK_COMMAND: kb
    FOLLOWUP_IP:
    iaStor+262d1
    fffff880`011192d1 eb27 jmp iaStor+0x262fa (fffff880`011192fa)
    SYMBOL_STACK_INDEX: 2
    SYMBOL_NAME: iaStor+262d1
    FOLLOWUP_NAME: MachineOwner
    FAILURE_BUCKET_ID: X64_0xCA_2_iaStor+262d1
    BUCKET_ID: X64_0xCA_2_iaStor+262d1
    Followup: MachineOwner
    ---------
      My Computer


  2. Posts : 14
    Windows 7 64-bit
    Thread Starter
       #2

    Sorry, forgot to add that this is on X64 Enterprise on Lenovo T410S
      My Computer


  3. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #3

    Please follow the https://www.sevenforums.com/crashes-d...tructions.html to provide us with the actual crash reports.
      My Computer


 

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