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Windows 7: BSODs PFN List corrupt & memory management

25 May 2012   #11

Windows 7 Home Premium 64 Bit

You should install the rest of your Windows Updates. I do not see Service Pack 1 installed as of yet.

Crashes are pointing to memory problems or driver conflicts.
  • If you are overclocking any hardware, please stop.

  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).
    warning   Warning
    Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

  • An underlying driver may be incompatible\conflicting with your system. Run Driver Verifier to find any issues. To run Driver Verifier, do the following:
    a. Backup your system and user files
    b. Create a system restore point
    c. If you do not have a Windows 7 DVD, Create a system repair disc
    d. In Windows 7:
    • Click the Start Menu
    • Type verifier in Search programs and files (do not hit enter)
    • Right click verifier and click Run as administrator
    • Put a tick in Create custom settings (for code developers) and click next
    • Put a tick in Select individual settings from a full list and click next
    • Set up the individual settings as in the image and click next
      Attachment 213572
    • Put a tick in Select driver names from a list
    • Put a tick next to all non-Microsoft drivers.
    • Click Finish.
    • Restart your computer.

    If Windows cannot start in normal mode with driver verifier running, start in safe mode. If it cannot start in safe mode or normal mode, restore the system restore point using System Restore OPTION TWO.

    Thanks to zigzag3143 for contributing to the Verifier steps.
    If you are unable to start Windows with all drivers being verified or if the blue screen crashes fail to create .dmp files, run them in groups of 5 or 10 until you find a group that causes blue screen crashes and stores the blue screen .dmp files.
    The idea with Verifier is to cause the system to crash, so do the things you normally do that cause crashes. After you have a few crashes, upload the crash reports for us to take a look and try to find patterns.

    When you are ready to disable Verifier: Start Menu -> All Programs -> Accessories -> Right click Command Prompt -> Run as administrator -> Type the following command and then Enter:
    verifier /reset
    -> Restart your computer.

My System SpecsSystem Spec
26 May 2012   #12

64 bit Win 7

I ran MemTest for 7 passes with no errors, I ran Windows Memory Diagnostics tool and no errors, and I ran Driver Verifier and got no crash.
My System SpecsSystem Spec
26 May 2012   #13

Windows 7 Home Premium 64 Bit

Driver Verifier may need to run for up to 36 hours for a crash to occur. We recommend leaving it enabled for at least 24 hours and then uploading any new .dmp files at that time.
My System SpecsSystem Spec

26 May 2012   #14

64 bit Win 7

I guess another thing is that I am getting errors on my installation of SP1....error code 800736B3
My System SpecsSystem Spec
26 May 2012   #15

Windows 7 Home Premium 64 Bit

Try the following steps first.

Update to Service Pack 1 (SP1)
Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 (KB947821) [August 2011]

Download Details - Microsoft Download Center - System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [August 2011]

Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center

Service Pack 1 Download site
Links to Service Pack 1 (SP1) and preparation for SP1 courtesy of JMH

Fix the problem with Microsoft Windows Update that is not working

How do I reset Windows Update components?

NOTE: You may want to disable Verifier prior to doing the above steps. Enable it again once SP1 is installed. If you still cannot install SP1, do not enable Verifier and post back to let us know that you cannot install it.
My System SpecsSystem Spec
28 May 2012   #16

64 bit Win 7

SP1 is installed now, I am getting this error now on my web browsers.... Pic is attached.Attachment 213968
My System SpecsSystem Spec
28 May 2012   #17

Windows 7 Home Premium 64 Bit

Did you try uninstalling Chrome, downloading a fresh installer of it, and then installing Chrome from the fresh copy?

Start Menu -> Control Panel -> Uninstall a program
My System SpecsSystem Spec
28 May 2012   #18

64 bit Win 7

Yes I have, It does it for all 3 browsers just not chrome. Also I have done about 4 clean installs of Windows 7 and still continue to get the same BSODs and crashes.
My System SpecsSystem Spec
28 May 2012   #19

Windows 7 Home Premium 64 Bit

If you create another user profile and install Chrome on that, do you experience the same error? User Account - Create

Any new crash reports for us to analyze with Verifier enabled?
My System SpecsSystem Spec
23 Jun 2012   #20

64 bit Win 7

Attached is my new dump filesAttachment 217768
My System SpecsSystem Spec

 BSODs PFN List corrupt & memory management

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