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Windows 7: Multiple BSOD errors playing Arma 2 Latest: 10007e

28 May 2012   #11

Windows 7 Home Premium 64 Bit

I would recommend installing your downloaded drivers, restarting the system, uninstalling the drivers again, and this time hitting restart now to uninstall those drivers. Then go back and remove any remaining nVidia software/drivers in the Uninstall a program list.

Uninstalling the NVIDIA Graphics Driver item in Uninstall a program should remove all nVidia software, so the other software should not exist on a reboot.

After uninstalling all nVidia software, check for the dll files as instructed prior by usasma.

usasma may also provide further instructions. If any of his instructions conflict with mine, his should take priority since he is more familiar with your situation.

My System SpecsSystem Spec
28 May 2012   #12

Windows 7 Home Premium x64

I uninstalled them again and it completed successfully. I searched when the computer restarted and there is still a copy of the file at each of these locations:



My System SpecsSystem Spec
29 May 2012   #13
Microsoft MVP


Sorry for the delay (I'm having problems with my email stuff).

I think that the BSOD was a result of the aborted uninstall.
I'd use Driver Sweeper or a similar program to safely remove all traces of the nVidia drivers.
DO NOT delete things - rename them instead.

The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

- Further info on BSOD error messages available at:
- Info on how to troubleshoot BSOD's (DRAFT):
- How I do it:


amdxata.sys  Fri Mar 19 12:18:18 2010 (4BA3A3CA)
PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
Rt64win7.sys Wed Apr 11 12:29:16 2012 (4F85B15C)
nvlddmkm.sys Tue May 15 03:35:36 2012 (4FB20748)


Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\052612-22781-01.dmp]
Built by: 7601.17803.amd64fre.win7sp1_gdr.120330-1504
Debug session time: Sat May 26 11:52:03.620 2012 (UTC - 4:00)
System Uptime: 1 days 7:34:29.104
Probably caused by : win32k.sys ( win32k!FreeObject+40 )
BUGCHECK_STR:  0xc2_7_Adbe
PROCESS_NAME:  explorer.exe
FAILURE_BUCKET_ID:  X64_0xc2_7_Adbe_win32k!FreeObject+40
Bugcheck code 000000C2
Arguments 00000000`00000007 00000000`0000109b 00000000`000f000f fffff900`c3205540
BiosVersion = V1.6
BiosReleaseDate = 12/03/2008
CPUID:        "Intel(R) Core(TM)2 Duo CPU     E8400  @ 3.00GHz"
MaxSpeed:     3000
CurrentSpeed: 3003
When renaming drivers/DLL's it's safest to set a restore point beforehand.
Then create a repair disk (Start...All Programs...Maintenance...Create a System Repair Disc) so you can access System Restore if the computer doesn't boot properly.

Once everything is gone, reboot and see how it works.
Then install the freshly downloaded video drivers.
My System SpecsSystem Spec

29 May 2012   #14
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit

Go with what Usasma recommended. In addition, test your video card's VRAM using MemtestCL. Run a couple passes with it. Make sure you take care of the driver thing first, and commit to this test only after you're aware that the driver thing is resolved. It won't cause any harm, but it'll give false positives if the drivers are bugged out

Aside from what appears to be a failure with video drivers or the card itself, be aware that if you're getting both user mode crashes as well as kernel mode, then often times it's cuz of some ugly memory, motherboard or PSU issues. You'll wanna run at least 7 passes using Memtest86+ to see if you got memory problems.
My System SpecsSystem Spec
29 May 2012   #15

Windows 7 Home Premium x64

I'm in the middle of running Memtest86+ (typing this from my laptop) right now. So far there are 236 errors during the first 3 passes. I'm going to let it go to at least 7 passes as you said. So it looks like it is a memory stick problem unless you think it could be the slots on the MOBO.
My System SpecsSystem Spec
29 May 2012   #16
Microsoft MVP


Use the procedure starting at STEP 6 or 7 here: Memory Diagnostics
That'll help determine sticks vs slots
My System SpecsSystem Spec
30 May 2012   #17
Vir Gnarus

Microsoft Community Contributor Award Recipient

Windows 7 64-bit

Go with what Usasma stated, since that'll verify if this is dealing with a failed slot or two (which means bad mobo). Improper RAM settings (voltages, etc.) as well as RAM incompatibility with the mobo can also cause this.
My System SpecsSystem Spec

 Multiple BSOD errors playing Arma 2 Latest: 10007e

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