BSOD 0x00000124


  1. mekimiso
    Posts : 6
    Windows 7 Ultimate x64
       New #1

    BSOD 0x00000124 while playing Portal 2 and Saints Row: The Third


    Hello!
    BSOD 0x00000124 occurs to me only when I play Portal 2 and Saints Row: The Third (I have both games on Steam), a totally random, once in a menu or after 5min of playing, sometimes after an hour ...

    configuration:
    Mainboard: Asrock P57 Pro3, BIOS ver. 1.90
    CPU: Intel i5-2500K CPU
    RAM: Corsair 2x4GB 1600MHz
    Graphic card: MSI N560GTX M2D1GD5
    HDD: 1.WD1002FAEX, 2.ST3500320AS
    Power supply: M12II-620Bronze
    Windows 7 Ultimate 64-bit (6.1, Build 7600)
    (I bought it in the 9th month last year)

    I tried this, but nothing helped:
    -I replaced the HDD, than I put a backup of Windows to another hard drive,
    -graphic card borrowed from friend, (mine works well on his pc),
    -tried RAM individually and in various slot,
    -borrowed RAM from a friend (mine works well on his pc, he has same motherboard, processor and RAM like me)
    -borrowed power supply of friends, (mine works well on his pc),
    -increased processors voltage,
    -turned off cpu speed step in the BIOS (not a BSOD, but the computer froze in game)
    -returned the BIOS to default options,
    -turned off Microsoft Security Essentials,
    -deleted USB 3.0 driver, turned off in BIOS (I read on internet that there were problems with them),
    -updated DirectX
    -changed from 5.1 audio to stereo,
    -verified via steam integrity of game cache for both games,
    -new driver for graphics card,
    -fresh install of Windows and only driver for graphics card
    -updated the BIOS

    I put in attach dump file, dxdiag and masinfo32.
    If anyone has any useful information please contact me, thank you in advance!
    Last edited by mekimiso; 24 May 2012 at 05:24.
      My Computer
    Quote Quote

  3. mekimiso
    Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       New #2

    Here are my Windows_NT6_BSOD_jcgriff2 and perfmon report.
      My Computer
    Quote Quote

  4. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #3

    BCCode 124 is mainly caused by defective hardware, here the cause it likely your CPU.

    Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.
    Note that this test may overheat the CPU, ensure proper cooling.

    Post back with your results.

    Test your RAM, RAM - Test with Memtest86+

    Remove/Upgrade your Acronis True Image Software, your currently installed version appears to be out of date.

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.

    Remove TunUP Utilities since it could have caused certain issues at the system level.
    Windows 7 doesn't require any 'TuneUp' software or 'boost-up' utilities
    Run SFC /SCANNOW Command - System File Checker

    Code:
    sptd.sys        fffff880`01090000    fffff880`011b6000    0x00126000    0x4ad24632    12/10/2009 00:55:14                
TuneUpUtilitiesDriver64.sys        fffff880`0970a000    fffff880`09712000    0x00008000    0x4ab2238c    17/09/2009 15:54:52
    Code:
    *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007e0c028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000040150, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  portal2.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`009f2a58 fffff800`03a2f903 : 00000000`00000124 00000000`00000000 fffffa80`07e0c028 00000000`b6000000 : nt!KeBugCheckEx
fffff880`009f2a60 fffff800`03bec513 : 00000000`00000001 fffffa80`07dfd790 00000000`00000000 fffffa80`07dfd7e0 : hal!HalBugCheckSystem+0x1e3
fffff880`009f2aa0 fffff800`03a2f5c8 : 00000000`00000728 fffffa80`07dfd790 fffff880`009f2e30 fffff880`009f2e00 : nt!WheaReportHwError+0x263
fffff880`009f2b00 fffff800`03a2ef1a : fffffa80`07dfd790 fffff880`009f2e30 fffffa80`07dfd790 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009f2c50 fffff800`03a2edd5 : 00000000`00000004 00000000`00000001 fffff880`009f2eb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009f2c90 fffff800`03a22e88 : fffffa80`073dbb60 00000000`003ee248 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`009f2cc0 fffff800`03ad67ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`009f2cf0 fffff800`03ad6613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009f2e30 fffff800`03ad83eb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`0cf92bd8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSaveDebugRegisterState+0x3b


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------
      My Computer
    Quote Quote

  6. mekimiso
    Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       New #4

    Thank you for your info, I will post back when I finish tests!
      My Computer
    Quote Quote

  7. mekimiso
    Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       New #5

    yowanvista said:
    BCCode 124 is mainly caused by defective hardware, here the cause it likely your CPU.

    Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.
    Note that this test may overheat the CPU, ensure proper cooling.

    Post back with your results.

    Test your RAM, RAM - Test with Memtest86+

    Remove/Upgrade your Acronis True Image Software, your currently installed version appears to be out of date.

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.

    Remove TunUP Utilities since it could have caused certain issues at the system level.
    Windows 7 doesn't require any 'TuneUp' software or 'boost-up' utilities
    Run SFC /SCANNOW Command - System File Checker

    Code:
    sptd.sys        fffff880`01090000    fffff880`011b6000    0x00126000    0x4ad24632    12/10/2009 00:55:14                
TuneUpUtilitiesDriver64.sys        fffff880`0970a000    fffff880`09712000    0x00008000    0x4ab2238c    17/09/2009 15:54:52
    Code:
    *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007e0c028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000040150, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  portal2.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`009f2a58 fffff800`03a2f903 : 00000000`00000124 00000000`00000000 fffffa80`07e0c028 00000000`b6000000 : nt!KeBugCheckEx
fffff880`009f2a60 fffff800`03bec513 : 00000000`00000001 fffffa80`07dfd790 00000000`00000000 fffffa80`07dfd7e0 : hal!HalBugCheckSystem+0x1e3
fffff880`009f2aa0 fffff800`03a2f5c8 : 00000000`00000728 fffffa80`07dfd790 fffff880`009f2e30 fffff880`009f2e00 : nt!WheaReportHwError+0x263
fffff880`009f2b00 fffff800`03a2ef1a : fffffa80`07dfd790 fffff880`009f2e30 fffffa80`07dfd790 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009f2c50 fffff800`03a2edd5 : 00000000`00000004 00000000`00000001 fffff880`009f2eb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009f2c90 fffff800`03a22e88 : fffffa80`073dbb60 00000000`003ee248 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`009f2cc0 fffff800`03ad67ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`009f2cf0 fffff800`03ad6613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009f2e30 fffff800`03ad83eb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`0cf92bd8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSaveDebugRegisterState+0x3b


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------
    I did all 3 prime tests,
    Blend - 14h (without round off, 0 errors, 0 warnings), 3h (with round off, 0 errors, 0 warnings),
    In-place large FFT - 4h (with round off, 0 errors, 0 warnings),
    Small FFT - 12h (with round off, 0 errors, 0 warnings),

    Memetest 86 - 4h 30min (4 passes, 0 errors),

    sfc/verifyonly - did not find any itegrity violatios,

    fresh install of Windows and only driver for graphics card,
    still got BSOD 0x00000124 in Portal 2 and Saints Row: The Third.
      My Computer
    Quote Quote

  8. yowanvista
    Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       New #6

    mekimiso said:
    yowanvista said:
    BCCode 124 is mainly caused by defective hardware, here the cause it likely your CPU.

    Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.
    Note that this test may overheat the CPU, ensure proper cooling.

    Post back with your results.

    Test your RAM, RAM - Test with Memtest86+

    Remove/Upgrade your Acronis True Image Software, your currently installed version appears to be out of date.

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.

    Remove TunUP Utilities since it could have caused certain issues at the system level.
    Windows 7 doesn't require any 'TuneUp' software or 'boost-up' utilities
    Run SFC /SCANNOW Command - System File Checker

    Code:
    sptd.sys        fffff880`01090000    fffff880`011b6000    0x00126000    0x4ad24632    12/10/2009 00:55:14                
TuneUpUtilitiesDriver64.sys        fffff880`0970a000    fffff880`09712000    0x00008000    0x4ab2238c    17/09/2009 15:54:52
    Code:
    *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007e0c028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000040150, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  portal2.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`009f2a58 fffff800`03a2f903 : 00000000`00000124 00000000`00000000 fffffa80`07e0c028 00000000`b6000000 : nt!KeBugCheckEx
fffff880`009f2a60 fffff800`03bec513 : 00000000`00000001 fffffa80`07dfd790 00000000`00000000 fffffa80`07dfd7e0 : hal!HalBugCheckSystem+0x1e3
fffff880`009f2aa0 fffff800`03a2f5c8 : 00000000`00000728 fffffa80`07dfd790 fffff880`009f2e30 fffff880`009f2e00 : nt!WheaReportHwError+0x263
fffff880`009f2b00 fffff800`03a2ef1a : fffffa80`07dfd790 fffff880`009f2e30 fffffa80`07dfd790 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009f2c50 fffff800`03a2edd5 : 00000000`00000004 00000000`00000001 fffff880`009f2eb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009f2c90 fffff800`03a22e88 : fffffa80`073dbb60 00000000`003ee248 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`009f2cc0 fffff800`03ad67ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`009f2cf0 fffff800`03ad6613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009f2e30 fffff800`03ad83eb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`0cf92bd8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSaveDebugRegisterState+0x3b


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------
    I did all 3 prime tests,
    Blend - 14h (without round off, 0 errors, 0 warnings), 3h (with round off, 0 errors, 0 warnings),
    In-place large FFT - 4h (with round off, 0 errors, 0 warnings),
    Small FFT - 12h (with round off, 0 errors, 0 warnings),

    Memetest 86 - 4h 30min (4 passes, 0 errors),

    sfc/verifyonly - did not find any itegrity violatios,

    fresh install of Windows and only driver for graphics card,
    still got BSOD 0x00000124 in Portal 2 and Saints Row: The Third.
    This is a hardware error, see this link for additional information:
    Stop 0x124 - what it means and what to try
      My Computer
    Quote Quote

  10. mekimiso
    Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       New #7

    yowanvista said:
    mekimiso said:
    yowanvista said:
    BCCode 124 is mainly caused by defective hardware, here the cause it likely your CPU.

    Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.
    Note that this test may overheat the CPU, ensure proper cooling.

    Post back with your results.

    Test your RAM, RAM - Test with Memtest86+

    Remove/Upgrade your Acronis True Image Software, your currently installed version appears to be out of date.

    Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
    You can use MagicDisc as an alternative.

    Remove TunUP Utilities since it could have caused certain issues at the system level.
    Windows 7 doesn't require any 'TuneUp' software or 'boost-up' utilities
    Run SFC /SCANNOW Command - System File Checker

    Code:
    sptd.sys        fffff880`01090000    fffff880`011b6000    0x00126000    0x4ad24632    12/10/2009 00:55:14                
TuneUpUtilitiesDriver64.sys        fffff880`0970a000    fffff880`09712000    0x00008000    0x4ab2238c    17/09/2009 15:54:52
    Code:
    *******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007e0c028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b6000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000040150, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_GenuineIntel

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  portal2.exe

CURRENT_IRQL:  f

STACK_TEXT:  
fffff880`009f2a58 fffff800`03a2f903 : 00000000`00000124 00000000`00000000 fffffa80`07e0c028 00000000`b6000000 : nt!KeBugCheckEx
fffff880`009f2a60 fffff800`03bec513 : 00000000`00000001 fffffa80`07dfd790 00000000`00000000 fffffa80`07dfd7e0 : hal!HalBugCheckSystem+0x1e3
fffff880`009f2aa0 fffff800`03a2f5c8 : 00000000`00000728 fffffa80`07dfd790 fffff880`009f2e30 fffff880`009f2e00 : nt!WheaReportHwError+0x263
fffff880`009f2b00 fffff800`03a2ef1a : fffffa80`07dfd790 fffff880`009f2e30 fffffa80`07dfd790 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009f2c50 fffff800`03a2edd5 : 00000000`00000004 00000000`00000001 fffff880`009f2eb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009f2c90 fffff800`03a22e88 : fffffa80`073dbb60 00000000`003ee248 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`009f2cc0 fffff800`03ad67ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`009f2cf0 fffff800`03ad6613 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009f2e30 fffff800`03ad83eb : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`0cf92bd8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSaveDebugRegisterState+0x3b


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
---------
    I did all 3 prime tests,
    Blend - 14h (without round off, 0 errors, 0 warnings), 3h (with round off, 0 errors, 0 warnings),
    In-place large FFT - 4h (with round off, 0 errors, 0 warnings),
    Small FFT - 12h (with round off, 0 errors, 0 warnings),

    Memetest 86 - 4h 30min (4 passes, 0 errors),

    sfc/verifyonly - did not find any itegrity violatios,

    fresh install of Windows and only driver for graphics card,
    still got BSOD 0x00000124 in Portal 2 and Saints Row: The Third.
    This is a hardware error, see this link for additional information:
    Stop 0x124 - what it means and what to try
    Thanks for your help! If I find a solution, I'll post it.
      My Computer
    Quote Quote

  11. mekimiso
    Posts : 6
    Windows 7 Ultimate x64
    Thread Starter
       New #8

    I tried my cpu on friends motherboard and got BSOD, his CPU (same as mine) on my motherboard and no BSOD.
    I sent the cpu to the shop and they replaced it with a new one, once again thanks for your help.
      My Computer
    Quote Quote

 

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